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Photosmart C4280 says "USB not connected" when I try to scan, but I can print...? (9444 Views)
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cwkaiser Top Student
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cwkaiser
Posts: 12
Registered: ‎09-21-2011
Message 11 of 14 (1,644 Views)
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Re: Photosmart C4280 says "USB not connected" when I try to scan, but I can print...?

‎02-25-2012 06:39 AM

AFter downloading and running the software from the link, I still get the "USB cable not connected" message when I press the scan button. . Maybe I left out a step in the downoading/installing process. .Could you walk me through what I should do, step by step? Thanks

cw

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tcnicholshp Student
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tcnicholshp
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Registered: ‎12-12-2012
Message 12 of 14 (939 Views)
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Re: Photosmart C4280 says "USB not connected" when I try to scan, but I can print...?

‎12-12-2012 08:23 PM

Same problem here on a Mac Book running OS 7.5.  No problem printing but scanner reads USB not connected.  HP site says no new drivers necessary and that Apple software takes care of it.  NOT.

 

Used to run this printer/scanner on a PC but its worthless on this Mac unless one of you fine people can steer me in the right direction.  

 

PS  I have no HP Uninstaller on this computer.

 

HELP

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shookari Student
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shookari
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Registered: ‎12-14-2012
Message 13 of 14 (920 Views)
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Re: Photosmart C4280 says "USB not connected" when I try to scan, but I can print...?

‎12-14-2012 07:55 AM

my photosmart C4280 is not connected to my computer what shall I do
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take Student
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take
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Registered: ‎02-19-2013
Message 14 of 14 (614 Views)
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Re: Photosmart C4280 says "USB not connected" when I try to scan, but I can print...?

‎02-19-2013 12:08 PM

lobsterofjustic wrote:

Clearly the USB is connected if I can print, but the printer says "USB not connected" when I try to scan.  I am using a macbook with OS X 10.5.8

 

I have used this scanner with this computer successfully in the past.

where is the usb port on the printer?

 

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