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02-25-2012 06:39 AM
AFter downloading and running the software from the link, I still get the "USB cable not connected" message when I press the scan button. . Maybe I left out a step in the downoading/installing process. .Could you walk me through what I should do, step by step? Thanks
12-12-2012 08:23 PM
Same problem here on a Mac Book running OS 7.5. No problem printing but scanner reads USB not connected. HP site says no new drivers necessary and that Apple software takes care of it. NOT.
Used to run this printer/scanner on a PC but its worthless on this Mac unless one of you fine people can steer me in the right direction.
PS I have no HP Uninstaller on this computer.
02-19-2013 12:08 PM
Clearly the USB is connected if I can print, but the printer says "USB not connected" when I try to scan. I am using a macbook with OS X 10.5.8
I have used this scanner with this computer successfully in the past.
where is the usb port on the printer?