Photosmart D110 Scanner won't work with Mavericks (102 Views)
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Student
Flummoxed65
Posts: 1
Registered: ‎02-04-2014
Message 1 of 2 (102 Views)

Photosmart D110 Scanner won't work with Mavericks

Since upgrading to Mavericks on my MacBook Pro, I can't save a scanned document, and I can't email one. I get an error message about the format of the document (and it's a document I've previously scanned and sent in a previous OS). Now, after trying to cancel the scan and the save, I'm hung up on "canceling." Can't get anywhere. Can anyone help? Thanks.

Master's Graduate
Wally_R
Posts: 482
Registered: ‎12-10-2013
Message 2 of 2 (64 Views)

Re: Photosmart D110 Scanner won't work with Mavericks

Hi there,

 

Please try installing this patch: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-126392-2&cc=ca&dlc=en&lc=en...

 

And then try these steps to scan: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=ca&dlc=en&lc=en&os=4159&product=402...

 

Hope that helps :smileyhappy:


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