02-04-2014 05:06 PM
Since upgrading to Mavericks on my MacBook Pro, I can't save a scanned document, and I can't email one. I get an error message about the format of the document (and it's a document I've previously scanned and sent in a previous OS). Now, after trying to cancel the scan and the save, I'm hung up on "canceling." Can't get anywhere. Can anyone help? Thanks.
02-07-2014 09:35 PM
Please try installing this patch: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa
And then try these steps to scan: http://h10025.www1.hp.com/ewfrf/wc/document?docnam
Hope that helps
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