Photosmart D110 - print problem. (184 Views)
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Student
PeterDSmith
Posts: 1
Registered: ‎03-24-2012
Message 1 of 2 (184 Views)

Photosmart D110 - print problem.

The HP printer just stops the job and will not print. Any ideas why please ? Ink is good, paper is good, power is good. Using Mac 10.5. It was working great 10 mins ago.

Distinguished Professor
SeanS
Posts: 3,102
Registered: ‎11-22-2011
Message 2 of 2 (166 Views)

Re: Photosmart D110 - print problem.

Have you checked the Print queue? Try this:

 

  1. Click the Apple menu icon ( ), and then click System Preferences on the drop-down menu.
  2. Click Print & Fax to open the Printers list.
  3. Click your HP product in the Printers list, and then click Open Print Queue . The print queue opens.
     
  4. If you see a Pause Printer button ( ), disregard this step and continue with the next solution in this document.
  5. If you see a Resume Printer button ( ), click it. This restarts any paused print jobs. If the print jobs did not resume, continue to the next solution.

 

If this doesnt work try performing a power reset:

  1. Press the Power button ( ) to turn on the product.
  2. With the product turned on , disconnect the power cord from the rear of the product.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 15 seconds.
  5. Plug the power cord back into the wall outlet.
  6. Reconnect the power cord to the rear of the product.
  7. If the product does not turn on by itself, press the Power button ( ) to turn it on.

One of theses two solutions should get you back up and running. If not post back with your results and we can go from there. Good luck!

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