This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Photosmart Plus B209a offline (352 Views)
Reply
Student
Jcdsims
Posts: 1
Registered: ‎05-25-2011
Message 1 of 4 (352 Views)

Photosmart Plus B209a offline

I have a MacBook Pro and am connecting wirelessly to a Photosmart Plus B209a.  When I go to print a document, it repeatedly tells me that the printer is offline.  I recently installed new drivers and have reset the power to the router and printer.  I am still offline.  Any suggestions on how to make my printer print?

Please use plain text.
Provost
PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 2 of 4 (316 Views)

Re: Photosmart Plus B209a offline

What version of OS X?  From where did you get the HP software?  Was it labeled as being compatible with your version of OS X?  What router brand/model?

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Student
lonecatalyst
Posts: 1
Registered: ‎08-31-2011
Message 3 of 4 (255 Views)

Re: Photosmart Plus B209a offline

I am having the very same issue with the same printer.  I'm using Mac OS X Lion with a Belkin wireless G router, version 1102.  Can anyone tell me how to fix it?  It just randomly occurred tonight when I tried to print something.

Please use plain text.
Provost
PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 4 of 4 (249 Views)

Re: Photosmart Plus B209a offline

Try restarting the router and checking to see that it has the latest firmware.

 

What kinkd of encryption (WEP, WPA, etc)?

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.