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Print Quality (74 Views)
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allez10 Honor Student
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allez10
Posts: 4
Registered: ‎05-10-2012
Message 1 of 2 (74 Views)
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Print Quality

‎05-10-2012 08:32 AM

I have a Photosmart Premium C310A and when printing images I am getting feint horizontal lines across the backgroung.  I have cleaned cartridges and checked the diagnostic print but this has not helped.

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Associate Professor Associate Professor
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Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
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Re: Print Quality

‎05-16-2012 10:49 AM

Hey allez,

 

Are you only experiencing this with printing or do you also see this result with scanning/copying?

 

Here's an article for your printer related to the issue you're experiencing:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02199805&tmp_task=solveCategory&cc=us&dlc=en&la...

 

Did the diagnostic report show streaks in the image as well?

 

 

Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :smileyhappy:

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