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06-19-2012 09:48 AM
Thanks for the post.. I would like to send you a basic t-shooting link (below) to help you resolve the print/color issue. If youprint a self test from the printer, does it print in color? If not this may be as easy as a faulty cartridge or all of the protective shipping tape has not been removed. Check this document and hopefully that will resolve. Good Luck!
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