Printer says 'printing' but nothing is happening (8160 Views)
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Student
riccioc
Posts: 1
Member Since: ‎12-10-2011
Message 1 of 10 (8,160 Views)

Printer says 'printing' but nothing is happening

This is an issue with the HP Deskjet 4500 Wireless printer. I can successfully send a print job to the printer, the printer then displays 'printing' status on its status window, but nothing happens (the power button also blinks). I've tried to pause/resume the job. I've tried to cancel the job- which then the status goes to 'cancel print' but it stalls in that status. I've tried powering off/on (also stalls in that status), unplugging the printer & letting it reset... and still have the same outcome. 

Provost
PrintDoc
Posts: 20,286
Member Since: ‎08-19-2009
Message 2 of 10 (8,134 Views)

Re: Printer says 'printing' but nothing is happening

Let's reset the printing system:

- Go to System Preferences > Print & Fax
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Honor Student
picklemummy
Posts: 2
Member Since: ‎12-10-2013
Message 3 of 10 (3,409 Views)

Re: Printer says 'printing' but nothing is happening

Hi, My HP Deskjet 3050 says 'printing' and the on button keeps flashing but nothing is happening.  

 

I've cancelled the document, pressed cancel on the printer, switched off and unplugged, and deleted and reinstalled the printer. I've also tried the windows troubleshoot option.  No change.  

 

Of course this has happened just when I have lots of documents to print! Does anyone know what I can do?

 

Many thanks

Provost
PrintDoc
Posts: 20,286
Member Since: ‎08-19-2009
Message 4 of 10 (3,386 Views)

Re: Printer says 'printing' but nothing is happening

What version of OS X?

 

Did you reset the printing system?

 

How is the printe connected?

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Student
Besdool
Posts: 1
Member Since: ‎05-15-2014
Message 5 of 10 (1,359 Views)

Re: Printer says 'printing' but nothing is happening

All new ink cartridges says one or more used cartridges also
Provost
PrintDoc
Posts: 20,286
Member Since: ‎08-19-2009
Message 6 of 10 (1,295 Views)

Re: Printer says 'printing' but nothing is happening

Huh?  Did you use non-HP ink cartridges or refilled ones?

 

If so, all bets are off.

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Honor Student
picklemummy
Posts: 2
Member Since: ‎12-10-2013
Message 7 of 10 (1,290 Views)

Re: Printer says 'printing' but nothing is happening

Hi

Thanks for your reply. My son did something with a print spooler. Not sure what, but I can now print but not wirelessly. I'd probably get a better quality printer another time!

Thanks for your help.
Student
Narcissie
Posts: 1
Member Since: ‎06-03-2014
Message 8 of 10 (1,025 Views)

Re: Printer says 'printing' but nothing is happening

I am having a problem with hP $%00 printer. It says it is printing but nothing is happening. It was working fine and now it isn't

 

Provost
PrintDoc
Posts: 20,286
Member Since: ‎08-19-2009
Message 9 of 10 (889 Views)

Re: Printer says 'printing' but nothing is happening

Reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Student
LYos
Posts: 1
Member Since: ‎06-26-2014
Message 10 of 10 (552 Views)

Re: Printer says 'printing' but nothing is happening

I did the "reset" and added my printer back in. I was able to print one document. The next didn't print and my problem resumed...I "reset" again and printed one more page....problem resumed. How/what do I to fix this?

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