Question
Reply
Student
Posts: 1
Member Since: ‎09-20-2011
Message 1 of 6 (15,081 Views)
Accepted Solution

Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro snow leopard)

Hi, my photosmart C440 printer suddenly stopped working and wont print. The message says "Sending data..." forever but never prints. The printer is on but doesn't respond to what my computer says. I have a macbook pro snow leopard OS. This has never happened before, I didn't make any changes to the system. When the problem first appeared, I reinstalled the driver and was able to print once, then it stopped working. Then I installed snow leopard and it stil doesn't work.

 

Thank you!

 

Reply
0
Accepted Solution

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

Let's reset the printing system:

- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

View solution in context
Provost
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 6 (15,060 Views)

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

Let's reset the printing system:

- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

________________________________________________________
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
Student
Posts: 1
Member Since: ‎02-22-2012
Message 3 of 6 (14,768 Views)

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

That still didn't fix my problem. I reset my printer stuff and it still isn't printing. It still just says sending print data.

Provost
Posts: 20,354
Member Since: ‎08-19-2009
Message 4 of 6 (14,762 Views)

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

Is the printer plugged directly into your Mac?  Do not have it go through a USB hub.  Also, change the USB cable and the USB port you are using on your Mac.  Restart your Mac and the printer.

________________________________________________________
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
Intern
Posts: 29
Member Since: ‎09-03-2010
Message 5 of 6 (13,036 Views)

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

You fixed it. Thanks. 

Student
Posts: 1
Member Since: ‎09-15-2014
Message 6 of 6 (6,204 Views)

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

 I have 2 printers: Epson Stylus Photo 1280 - and Epson X310.  I have the same problem. "Sending Data to the printer " but it never prints. I have done all the suggestions :

deleting the 2 printers that I have and then adding them back again...no luck.

I have a Apple I Mac OSX 10.7.5

Now Ican't even get my iPhone to connect to my Wi-Fi Printer  XP310.

 

I have never had this problem before. Is it my Computer or my Printers ?

 

Thanks,

 

Dave 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation