Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro snow leopard) (7422 Views)
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Student
josephinewm
Posts: 1
Member Since: ‎09-20-2011
Message 1 of 5 (7,422 Views)
Accepted Solution

Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro snow leopard)

Hi, my photosmart C440 printer suddenly stopped working and wont print. The message says "Sending data..." forever but never prints. The printer is on but doesn't respond to what my computer says. I have a macbook pro snow leopard OS. This has never happened before, I didn't make any changes to the system. When the problem first appeared, I reinstalled the driver and was able to print once, then it stopped working. Then I installed snow leopard and it stil doesn't work.

 

Thank you!

 

Provost
PrintDoc
Posts: 20,289
Member Since: ‎08-19-2009
Message 2 of 5 (7,401 Views)

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

Let's reset the printing system:

- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Student
AlliWatkins
Posts: 1
Member Since: ‎02-22-2012
Message 3 of 5 (7,109 Views)

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

That still didn't fix my problem. I reset my printer stuff and it still isn't printing. It still just says sending print data.

Provost
PrintDoc
Posts: 20,289
Member Since: ‎08-19-2009
Message 4 of 5 (7,103 Views)

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

Is the printer plugged directly into your Mac?  Do not have it go through a USB hub.  Also, change the USB cable and the USB port you are using on your Mac.  Restart your Mac and the printer.

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Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Intern
Goldylocks
Posts: 29
Member Since: ‎09-03-2010
Message 5 of 5 (5,377 Views)

Re: Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro sn

You fixed it. Thanks. 

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