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08-10-2009 04:18 PM
will not print. I have a macbook os 10.4. Replaced hard drive and downloaded drivers from hp website with no problems. Set up printer. tested it with a page document and it went to printer but stays there churning with the above message, process "mdns" stopped unexpectely on status 1. What does that mean? Thanks for any help out there.
10-08-2009 11:02 AM
I just purchased a HP photosmart all-in-one c309a. I have mac 10.4. I had to get the drivers off the HP website as they are not on the cd that comes with the printer. After installing the printer...I was able to use it all day. The next day, when I turned everything back on and tried to print, I received the same condition described here. The MAC print queue appeared to be spinning and then the "process "mds" stopped unexpectedly on status 1" came up...and mine is a status 1 not L. I could not get passed the issue.
So I uninstalled the printer and re-installed it. The printer worked all the rest of the day. That night I turned everything off. This morning when I turned everything back on and tried to print...I received the process stopped message again.
I hope I do not have to reinstall the printer each time I turn my machine off.
I have read a bit about mdns now. I do not know what is going on??? Time to call for help.
10-12-2009 09:30 PM
I found something that is working for me. I did not find it on the HP website but on the Apple website.
Mac OS X 10.3: How to look up ".local" hostnames via both Bonjour and standard DNS
Mac OS X 10.4, 10.5: How to look up ".local" hostnames via both Bonjour and standard DNS
In the articles it talks about putting "local" in the DNS search string. Well, I tried it. It did not solve my problem all the time, so I added the DNS name of my DSL router. This seemed to do the trick. Usually the printer is found. Sometime I still get the "mdns" message, but I just stop and restart the print job in the printer queue. Usually it works first time I do a restate. Tonight I had to restart it three times before it worked. This is the first time for that, but it is much better than re-installing the drivers every time I start my machine.
So where do you put this information.
As one of the articles said...
Open "System Preference"
Open " Network"
Select the items in the "show" box that corresponds to the port configuration that you are using.
I am not using airport...I am using a third party, USB wireless stick
So on this network window the box marked "Show" reads "ethernet adaptor (en2)" for my machine.
Then down towards the bottom of the Network window is another box marked "Search Domains:"
I had my ISP's domain name there. I added to it "local" and the DNS name of my DSL box.
According to the article "local" has to come first and divide the entries with commas....so I have
local, gateway.net, windstream.net
in the "search domain" box.
Type your information in the "Search Domain" box then
Hit "apply" and
I shut down and unplugged everything...waited for a minute or two...plugged back in and on and have been printing ever since.
I found the DSL DNS name by opening the HP Manager.
I clicked on the arrow at the bottom of the window where it says "Information and Settings" I noticed that this manager looks different on Windows than a MAC...so it might look different for different printers...not sure since this original message was for a different printer than mine. I can only descrip how it looks on my MAC and a C309a printer.
A drop down window opens up for me.
I select "Network Settings Utility"
An HP window for my printer opens...by the way, if you are getting the error message, this connection to the printer might not work. Seems I could get to the manager when I first started my machine, before trying to print anything...and could access the printer through this utility...but not always when I was in the problem mode.
If you can open this dialogue with the printer, look for the "Network Information" link.
click the "Network information" link to open the next screen
In the network display, look under "wireless"
The Domain name for the router (in my case DSL) should be listed there as one of the entries.
Well, hope this helps if you encounter this problem.
10-13-2010 02:30 PM
Are you using 10.4?
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
10-14-2010 12:22 PM
Yes. But I've subsequently solved the problem.
I manually assigned an IP address to the Printer, with the first three octets the same as the wireless router.
Then entered the same gateway on the Printer as on the router.
That solved it.