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Printing off Centre and Dark Help! (412 Views)
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Tutor
Pantheria
Posts: 12
Registered: ‎04-24-2012
Message 1 of 5 (412 Views)

Printing off Centre and Dark Help!

Hi:

    Printer: HP Photosmart C7280 All in One

 

    Issues: 1}  The colours in all documents and particularly photos print dark. This happens when copying as well though it is worse when printing.  This was an issue on my old PC but not as great of a colour differential as on the Mac. 

    Trouble shooting steps: I calibrated the colour according to directions. Calibrated the printer Alignment, Cleaned the Print                                                      Heads. Cleaned the Rollers.

                                               Lightened my photos---This distorted the Contrast Levels and settings. 

                                               Used lighter shades for fonts etc in documents. Can't see the colour blend match/contrast well.

                                               Removed and reloaded the printer soft ware from the web site.  Calibrated the printer Alignment,                                                       Cleaned the Print  Heads. Cleaned the Rollers.


                  2}   When printing on envelopes or 4 x 6 and 5 x 7 photopaper from Pages , iPhoto, Adobe Elements and directly from the printer itself.The print is off centre the first 1/4 inch or more {direction of feed}  will be cut off. 

      It doesn't matter what my margins are set for I will end up with a corresponding excess of white space on the opposite ends. The long side edges are off as well but not to the same degree.  If I choose borderless print the picture and or text gets enlarged and I loose my preset white boarders.  I've tried moving my graphics to compensate and the other end of the picture, text  etc is cut off.  Note: I'm not getting the issue to that extreme with standard 81/2 by 11 but it is still off centre. 

 

     Trouble shooting steps:  Reset rollers. Reset margins,  Reset printer. Set Margins to 0. Moved my graphics to compensate and the other end of the picture, text  etc is cut off and I still end up with the excess white space. Removed and reloaded the printer soft ware from the web site.  Calibrated the printer Alignment, Cleaned the Print  Heads. Cleaned the Rollers.

 

Please, advise! :smileyfrustrated:

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Associate Professor
RobertoR
Posts: 2,242
Registered: ‎11-22-2011
Message 2 of 5 (353 Views)

Re: Printing off Centre and Dark Help!

Hi there Pantheria;  I hope you are doing well,

 

I'm reaching out ot see if you are having this issue still?  If you are I will do everything I can to help you.

 

Follow this steps

Update the firmware of the printer.

on the old PS (if Windows xp or later) Run this utility GO HERE and select/download Hp scan and print doctor.

 

Print an Self Test Page

 

If you see defects on the page Do this Click here

 

If you don't see defects on page Do this Click here

 

 

If  you are not experiencing this issue any more please let me know.

 

 

Hope this helps;

RobertoR

 

:manlol: Remember

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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Tutor
Pantheria
Posts: 12
Registered: ‎04-24-2012
Message 3 of 5 (338 Views)

Re: Printing off Centre and Dark Help!

Hi Roberto:

 

  I am still having the same issues. I do apologize I thought I'd indicated my OS in my first post.

 

Mac OS X 10.6.8 Snow Leopard. 

 

  The HP Diagnostic Tool you recommended won't work with Mac OS's 

 

  I have up-dated the firmware and gone through all the trouble shoot steps. The issues are still unresolved. 

 

 If you have any other suggestions I would appreciate them.  

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Associate Professor
RobertoR
Posts: 2,242
Registered: ‎11-22-2011
Message 4 of 5 (326 Views)

Re: Printing off Centre and Dark Help!

hi there again, Pantheria
I will do some research and will reach to some peers to see if they have seen the issue or better know possible solutions for it. If I find something that may be helpful, I will come back and let you know right aways


Regards;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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Student
kkdoc
Posts: 2
Registered: ‎09-11-2012
Message 5 of 5 (171 Views)

Re: Printing off Centre and Dark Help!

I am having the same problem followed all the same steps and can't get printer to work running on a Mac as well, OS mountain lion 

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