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smuller79
Posts: 2
Member Since: ‎04-12-2011
Message 1 of 3 (413 Views)

Problems scanning with a D110 series

Just got a new Macbook Pro which came with the Photosmart D110 series.  I installed all the software and can print wirelessly, however, I cannot get it to scan.  I select scan to PC on the printer, then it finds my computer and I tell it to open HP scan, which it does on the Macbook.  However, HP scan cannot find the printer when it looks for devices, which is interesting because the printer is what told it to open up HP scan in the first place.  Any help would be appreciated, thanks!

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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 3 (390 Views)

Re: Problems scanning with a D110 series

What happens when you start the scan from the Mac, not the printer (reboot both and the router before you try)?

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Honor Student
smuller79
Posts: 2
Member Since: ‎04-12-2011
Message 3 of 3 (372 Views)

Re: Problems scanning with a D110 series

I actually got it to work.  The printer has to be plugged in to the USB while the software is being installed.  Amazing what a little RTFM will do for you.  

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