HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Scanner Err 22 on LaserJet 1212nf-Mac OS (343 Views)
Reply
Reply
Topic Options
mitchport Student
Student
mitchport
Posts: 1
Registered: ‎04-18-2012
Message 1 of 3 (343 Views)
Report Inappropriate Content

Scanner Err 22 on LaserJet 1212nf-Mac OS

‎04-18-2012 02:50 PM

Getting a Scanner error 22 when trying to make a copy on LaserJet 1212nf.  Powering on/off clears error, but recurrs when copy started again  Can't run diagonostic utility on Mac

0
Reply
0
Please use plain text.
 
Teacher
Teacher
JustinNS
Posts: 109
Registered: ‎02-22-2012
Message 2 of 3 (322 Views)
Report Inappropriate Content

Re: Scanner Err 22 on LaserJet 1212nf-Mac OS

‎04-20-2012 03:49 PM

Hi

 

I request you to update the printer firmware

 

Please connect printer to Mac via USB cable, click on the below web link -- click on Download and save the file first once download is complete you will get HP Firmware update, click on it and select printer listed as USB and follow on screen instructions

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-95171-4&cc=us&dlc=en&lc=en&...

 

Make sure that printer power cord is connected directly to Wall Outlet

Regards
Justin
Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution : )
0
Reply
0
Please use plain text.
 
Avagirl Student
Student
Avagirl
Posts: 1
Registered: ‎08-12-2012
Message 3 of 3 (186 Views)
Report Inappropriate Content

Re: Scanner Err 22 on LaserJet 1212nf-Mac OS

‎08-12-2012 11:11 AM

I have a PC what download would I use to solve this same issue.

0
Reply
0
Please use plain text.