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Scanner light rolls twice - HP Photosmart Premium C310a
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10-21-2011 01:14 PM
I've recently encountered a strange problem with my printer. Basically it takes twice as much time to scan anything. Let's say I put something on the glass and then trigger the scanning from the preview app on my Mac. Scanner light starts rolling and the info pops out on the printers display. Then I hear completion signal, the info disappears from the screen... and suddenly I hear the scanner light to roll for the second time (with no info on the screen). Why?
iMac i5
Mac OS X Lion 10.7.2
HP Photosmart Premium C310a
Re: Scanner light rolls twice - HP Photosmart Premium C310a
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10-22-2011 09:57 AM
Try the same thing using Image Capture instead. Does it do the same thing?
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I am employed by HP
Re: Scanner light rolls twice - HP Photosmart Premium C310a
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10-23-2011 03:26 AM
Unfortunately yes:/
