11-06-2013 02:55 PM
Restart the computer, printer, and network router
Can you scan to computer?
How is the Printer connect to the Mac?
What happens if you just try to Scan not to Email?
On the Apple
On the upper left corner of the computer desktop, click the Apple menu icon Click on Software Updates.
Do any Updates with Printer or Scanner software.
Restart the Computer when completed.
Let me know.
11-06-2013 03:21 PM
The printer is connected to the Mac on a wireless network. I can scan from the printer to the computer just fine as before. The software on the Mac is updated and I restarted the computer. I continue to get the server connection error 403 when I try to scan to email.
11-06-2013 03:55 PM
Use one of the following methods to open HP Utility .
On the Dock, click the HP Utility icon.
Double-click the hard drive icon, click Applications , double-click the HP folder, and then double-click HP Utility .
Click Scan to Email , and then click Begin Scan to E-mail Setup . The printer's Embedded Web Server launches in a new window.
Click the Scan tab, and then click Scan to E-mail Setup .
Click Outgoing E-mail Profile .
Click New , and then enter your email address.
Enter an email profile display name. This is the name that will display on the printer control panel for the email profile.
Enter or confirm the correct SMTP server and SMTP port information.
If you typically need to enter a user name and password to log into your email account, enter that information into the email authentication fields, and then click Next .
Enter a security pin to restrict access to this email profile from the printer control panel, if desired.
Set the size for email files and specify Auto CC, if desired.
Click Save DO not Test.
11-06-2013 04:12 PM
Scan to email is not an option on the HP Utility. Scan to computer is the only option. Please be aware it was never an option when the printer use to perform scan to email just fine.
11-07-2013 08:01 AM
Hp provides an App for Scan to Email. With the Scan to Email app, two steps and you’re done! Simply select or enter an email then touch scan. Here is a document on this.
11-08-2013 08:00 AM
Step one: Print and evaluate a network configuration page
Step two: Enter the printer proxy information into the EWS
here is a document to find this information and show you how.
- HP Printers - Installing a Mac Printer Driver Using Apple Software Update
- HP Printers - Download and Install a Mac HP Printer Driver and Software
- HP AirPrint-Compatible Wireless Printers - Printing Over a Wireless Network with Apple's AirPrint FAQs
- Scan from OS X v10.9 Mavericks With the Full Feature HP Software for HP Multifunction Printers
- Scanning in OS X v10.10 Yosemite Without HP Software