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Snow Leopard & my Laserjet P1006
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09-09-2009 02:12 PM
Sorry if this is a duplicate post, but I can not use my LaserJet P1006 since my upgrade to Snow Leopard. I've researched and found some users have success with the install of the old Leopard driver, and unfortunately, I am not one of those successful users. I have uninstalled and reinstalled and rebooted to no avail. I use(d) this printer daily as a homeschooling mom, and now can't print out the worksheets for my girls! HELP!
Thank you!
Re: Snow Leopard & my Laserjet P1006
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09-09-2009 03:31 PM
I also have this printer and I use it all day everyday in a business. The fixes are hack jobs at best. I got some of the functionality but not nearly enough. I can print from Apple proprietary programs but not from any of my other programs. I can't even print a simple PDF from Adobe Reader.
Any help would be greatly appreciated.
Re: Snow Leopard & my Laserjet P1006
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09-09-2009 03:40 PM
Hello,
HP is committed to providing an updated Snow Leopard driver for the Laserjet P1006, coming soon. Apologies for not being able to provide you a better schedule at the moment.
I'm not sure why some Leopard installs work OK for most people but not on your system. My understanding is the HP driver for Leopard prints OK and shouldnt be dependent on certain apps. I'll check into this some more.
thanks for your patience
I am an HP employee
Re: Snow Leopard & my Laserjet P1006
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09-09-2009 03:50 PM
Thanks Rickster,
Just so you are aware. After using the work around discussed in another thread on here I am able to print from Apple programs such as Safari, Preview, Mail, Pages, etc. I am not able to print from Adobe Acrobat Professional, Adobe Reader, Web based industry portals that create PDF's, Parallels (Windows XP) and all of the other Adobe CS3 and CS4 applications that I have tried as well as a host of others such as Quickbooks (Checks).
Thank you again. Any help/updates that you can provide would be much appreciated. It is very difficult to run a business without a printer.
(P.S. My HP Officejet Pro 8500 Wireless (at home) also only works with limited functionality on Snow Leopard. HP we are begging you to get this right.)
Re: Snow Leopard & my Laserjet P1006
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09-09-2009 03:55 PM
Thanks Rickster,
I can not print from anything whether Apple programs or not ![]()
Hopefully there will be a fix soon. I recently bought this printer specifically to replace my HP Laserjet 1000 which didn't have Apple support at all...
Re: Snow Leopard & my Laserjet P1006
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09-09-2009 04:03 PM - edited 09-09-2009 04:15 PM
Rickster wrote:Hello,
HP is committed to providing an updated Snow Leopard driver for the Laserjet P1006, coming soon. Apologies for not being able to provide you a better schedule at the moment.
I'm not sure why some Leopard installs work OK for most people but not on your system. My understanding is the HP driver for Leopard prints OK and shouldnt be dependent on certain apps. I'll check into this some more.
thanks for your patience
I know you are just trying to help, but that answer is getting really old, really fast. In fact, I had an HP Tech Support person tell me to just go out and buy a new printer because it might be a few months for a new driver. A few months for a driver to get a printer working that I bought 2 weeks ago is out of the question. It would soothe a lot of people's minds and win a lot of trust from your current and future HP customers if you (or any) HP Employee could provide us with a timeline.
Edit: Also, you guys have known about the Snow Leopard OS release for months! It's not like Apple just came out a week before it was released and mentioned it. HP has had plenty of time to work on drivers and when Apple decided to release the OS a few days before expected (normal for apple) HP was caught with their pants down.
Re: Snow Leopard & my Laserjet P1006
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09-09-2009 09:27 PM
Re: Snow Leopard & my Laserjet P1006
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09-10-2009 07:14 AM
Re: Snow Leopard & my Laserjet P1006
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09-10-2009 07:17 AM
