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When I scan a document only part of the document scans and it is enlarged. (1528 Views)
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Tar426 Student
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Tar426
Posts: 1
Registered: ‎04-17-2012
Message 1 of 3 (1,528 Views)
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When I scan a document only part of the document scans and it is enlarged.

‎04-17-2012 06:33 PM

I have an Imac and a HPDeskjet 3054A.  Scanned documents are shown sideways and only a portion of the original is scanned.  The portion that is scanned takes up the entire page.  Iam getting from 1/4 to 1/2 of the original.  Any suggestions?

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Provost Provost
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PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
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Re: When I scan a document only part of the document scans and it is enlarged.

‎04-17-2012 06:53 PM

What version of OS X?  How are you scanning?  Try scanning using Image Capture in your Applications folder.  Choose your scanner on the left side then click the "Show Details" button along the bottom of the window.

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AMacGuyAtHP
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Registered: ‎01-07-2011
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Re: When I scan a document only part of the document scans and it is enlarged.

‎04-18-2012 02:41 PM

My initial speculation would be that the HP scanning software settings are configured to perform a photo scan.  This would potentially explain both the rotation and cropping.  As suggested by PrintDoc, you can also try scanning with Image Capture, but note that the default settings for Image Capture are also oriented to photo scanning.  You need to turn off the "Detect Separate Items" setting, or your document pages will get chopped up into small regions.

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