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When will HP provide HP Printer Drivers Lion for their customers? (4483 Views)
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Top Student
AlexandriaKRS
Posts: 7
Registered: ‎08-13-2011
Message 1 of 12 (4,483 Views)

When will HP provide HP Printer Drivers Lion for their customers?

[ Edited ]

When will HP provide appropriate HP Printer Drivers for Lion customers? The HP Printer Drivers Lion downloads from Apple  on the Mac Site states with  info from HP download should work on LaserJet 1200 Printer, but it doesn't. HP knows it doesn't from the other posts I have read.

 

When are you going to start doing your job for your customers?

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Honor Student
bartleby
Posts: 4
Registered: ‎09-11-2011
Message 2 of 12 (4,456 Views)

Re: When will HP provide HP Printer Drivers Lion for their customers?

I have a C3180 printer and have yet to find the driver that is compatible with Lion.  When will hp make this driver available?

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Regents Professor
ShlomiL
Posts: 7,103
Registered: ‎01-03-2011
Message 3 of 12 (4,457 Views)

Re: When will HP provide HP Printer Drivers Lion for their customers?

Hi,

Both the Laserjet 1200 and Photosmart C3100 drivers are available from Apple Software Update, as you may see listed at Apple Site:

http://support.apple.com/kb/HT3669#HP

 

Connect the printer to your Mac, than enter System Preferences > Print & Scan.

Click the Plus Sign and select your printer.

Once the printer queue has been added, click the Apple icon and then Software update - Make sure to install the HP Printer Software Update 2.7.

 

If the Mac fails to retrieve the software, install the full HP Software package below, and then add the printer as described above:

http://support.apple.com/downloads/DL907/en_US/HewlettPackardPrinterDrivers2.7.2.dmg

 

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Honor Student
bartleby
Posts: 4
Registered: ‎09-11-2011
Message 4 of 12 (4,456 Views)

Re: When will HP provide HP Printer Drivers Lion for their customers?

Sorry, my comment was not complete.  My printer works but not the scanner.  The error message says "You can't open the application HP Scan Pro because PowerPC applications are no longer supported.

 

Please advise.   Thanks.

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Regents Professor
ShlomiL
Posts: 7,103
Registered: ‎01-03-2011
Message 5 of 12 (4,430 Views)

Re: When will HP provide HP Printer Drivers Lion for their customers?

Hi,

The HP Scan Pro is intended for Mac OS 10.5.

Although the Mac OS 10.6 software is not intended for Lion, it might work with it as well out of my experience.

 

First, Completely remove any installed HP Software by using the Scrubber option:

Open Applications \ Hewlett-Packard and launch the HP uninstaller.

Follow the steps till you will be prompted to select your existing devices..

Hold the Ctrl, Opt and Apple keys and click on Uninstall
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled, which is why we don't run this thing all the time)

Now reboot your Mac.

 

Officialy, the Lion driver is provided by Apple Software Update, and will allow you to print and scan by using either Apple Image Capture or under System Preferences > Print & Scan.

 

In order to install a full software, you may try installing the 10.6 software below:

http://ftp.hp.com/pub/softlib/software11/COL31142/mp-77264-1/HP_Installer_Photosmart_Full_Group12_10...

 

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Top Student
AlexandriaKRS
Posts: 7
Registered: ‎08-13-2011
Message 6 of 12 (4,403 Views)

Re: When will HP provide HP Printer Drivers Lion for their customers?

Thank you, but I did all that with Apple and it stil doesn't work.

 

Alexandria

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Honor Student
bartleby
Posts: 4
Registered: ‎09-11-2011
Message 7 of 12 (4,275 Views)

Re: When will HP provide HP Printer Drivers Lion for their customers?

This worked for me.  Thanks!

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Honor Student
GenericPlacebo
Posts: 5
Registered: ‎11-20-2011
Message 8 of 12 (3,678 Views)

Re: When will HP provide HP Printer Drivers Lion for their customers?

[ Edited ]

zzzzzzzzzzz

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Top Student
AlexandriaKRS
Posts: 7
Registered: ‎08-13-2011
Message 9 of 12 (3,644 Views)

Re: When will HP provide HP Printer Drivers Lion for their customers?

OK I did all of this including pulling the USB cable from the computer and reattaching, pulling USB cable from printer and reattaching. Pulling the plug from printer and restarting. The printer never shows up in the print queue. Try to add by changing the name of my other HP printer and change the driver and it will add it, but when I try to use it it is always in use or can't find printer.

 

 

Connect the printer to your Mac, than enter System Preferences > Print & Scan.

Click the Plus Sign and select your printer.

Once the printer queue has been added, click the Apple icon and then Software update - Make sure to install the HP Printer Software Update 2.7.

 

If the Mac fails to retrieve the software, install the full HP Software package below, and then add the printer as described above:

http://support.apple.com/downloads/DL907/en_US/HewlettPackardPrinterDrivers2.7.2.dmg

 

 

Checked the System Report and it is installing it on the same USB as the other HP Printer. usb://Hewlett-Packard/HP%20LaserJet%20Professional%20M1217nfw%20MFP?serial=000000000T200EXJPR1a


HP LaserJet 1200:

  Status:    Idle
  Print Server:    Local
  Driver Version:    10.4
  Default:    Yes
  Shared:    Yes
  URI:    usb://Hewlett-Packard/HP%20LaserJet%20Professional%20M1217nfw%20MFP?serial=000000000T200EXJPR1a
  PPD:    HP LaserJet 1200
  PPD File Version:    18.4
  PostScript Version:    (2014.116) 0
  CUPS Version:    1.5.0 (cups-297.2)
  Fax support:    No
  Scanning support:    No
  Printer Commands:    AutoConfigure Clean PrintSelfTestPage
  CUPS filters:
hpPostProcessing:
  Path:    /Library/Printers/hp/filter/hpPostProcessing.bundle/Contents/MacOS/hpPostProcessing
  Permissions:    rwxr-xr-x
  Version:    18.4.0
  PDEs:
hpPostScriptPDE.plugin:
  Sandbox compliant:    Yes

HP LaserJet Professional M1217nfw MFP:

  Status:    Idle
  Print Server:    Local
  Driver Version:    1.2
  Default:    No
  Shared:    Yes
  URI:    usb://Hewlett-Packard/HP%20LaserJet%20Professional%20M1217nfw%20MFP?serial=000000000T200EXJPR1a
  PPD:    HP LaserJet Professional M1210nf MFP Series, 1.2
  PPD File Version:    1.2
  PostScript Version:    (3010.000) 705
(3010.000) 707
(3010.000) 815
(3010.000) 853
  CUPS Version:    1.5.0 (cups-297.2)
  Fax support:    No
  Scanning support:    No
  Printer Commands:    none
  CUPS filters:
hpPostProcessing.bundle:
  Path:    /Library/Printers/hp/filter/hpPostProcessing.bundle
  Version:    18.4.0
hpPreProcessing.filter:
  Path:    /Library/Printers/hp/filter/hpPreProcessing.filter
  Version:    1.1.3
hprastertojpeg.driver:
  Path:    /Library/Printers/hp/filter/hprastertojpeg.driver
  Version:    1.1.0
rastertozjs:
  Path:    /Library/Printers/hp/filter/rastertozjs
  Low ink tool:    /Library/Printers/hp/tools/usbink
  Printer utility:    /Library/Printers/hp/laserjet/M1210Series/HP LaserJet Professional Utility.app
  PDEs:    

HP LaserJet Professional M1217nfw MFP-2:

  Status:    Idle
  Print Server:    Local
  Driver Version:    1.1
  Default:    No
  Shared:    Yes
  URI:    usb://Hewlett-Packard/HP%20LaserJet%20Professional%20M1217nfw%20MFP?serial=000000000T200EXJPR1a
  PPD:    HP LaserJet Professional M1210nf MPF Series Fax
  PPD File Version:    1.1
  PostScript Version:    (3010.000) 550
  CUPS Version:    1.5.0 (cups-297.2)
  Fax support:    Yes
  Scanning support:    No
  Printer Commands:    none
  CUPS filters:
-:
  Path:    -
  PDEs:    


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Honor Student
GenericPlacebo
Posts: 5
Registered: ‎11-20-2011
Message 10 of 12 (2,981 Views)

Re: When will HP provide HP Printer Drivers Lion for their customers?

[ Edited ]

zzzzzz

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