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Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b? (20054 Views)
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Student
adrianjwright
Posts: 1
Registered: ‎07-22-2011
Message 1 of 13 (20,085 Views)

Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

I cant get my 210b scanning software to work after upgrading to Lion. Theres a 10.7 link on the drivers page but it comes up page not found

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02915680&cc=sg&dlc=en&lc=en&os=219&product=4134...

 

any ideas? I really need to get some documents scanned tonight!

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Teacher
Vanricker
Posts: 204
Registered: ‎08-27-2009
Message 2 of 13 (20,054 Views)

Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

Are you trying to scan from HP Scan application, or using Preview or Image Capture (import scan) ?

 

With the printer turned on and connected to the Mac via USB or network, check Apple Software Updates for HP driver updates.  If yes, download and you'll get the latest driver, plus scan files to enable direct scanning using Apple's Preview or ImageCapture application.

 

 

If this reply helped you, please say thanks by clicking the blue Kudos star.

I am an HP employee
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Honor Student
MercuryProject
Posts: 2
Registered: ‎07-12-2011
Message 3 of 13 (19,920 Views)

Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

On this page, you have the option to go download HP Photosmart C310a OS X Lion drivers:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw_lang=&product=42312...

 

once you click through, there's no page:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02915680&cc=us&dlc=en&lc=en&os=219&product=4231...

 

Is there a possibility someone from HP will fix it? I'm starting getting annoyed with HP products. First "cannot connect to printer - offline" issue, then this.. 

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Regents Professor
ShlomiL
Posts: 6,948
Registered: ‎01-03-2011
Message 4 of 13 (19,918 Views)

Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

Hi,

 

A full feature software for the Lion Mac OS is not yet available.

 

If the software has been installed and running while the OS upgrade been preformed, it should continue running with no issues.

If you have any problem, you may try removing the Printer from the Print and Scan printers list, reboot your Mac and run the HP Setup Assistant located under Applications\Hewllet-Packard\Device Utilities in order to reconfigure the device.

While it is done, make sure to chack for available HP updates (Apple Manu > Check for Software Updates),

 

For any case the software was not installed, make sure to connect it either by USB cable or to the same network as the Mac, click the + Sign located under Print & Scan and select the printer.

A Basic software will be installed, including Print, Fax and Scan by the Apple Scan Interface.

 

Make sure to check for software updates after the printer was added as well.

 

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Student
rfodonnell
Posts: 1
Registered: ‎07-25-2011
Message 5 of 13 (19,813 Views)

Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

Workd perfectly! Thank You.

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Student
3moore
Posts: 1
Registered: ‎08-15-2011
Message 6 of 13 (18,947 Views)

Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

Whenever I go through these steps to setup my OfficeJet 6500A Plus, the drivers file gets downloaded that is supposed to be for OSX 10.6 and Lion. However, when clicking on the dmg file to do the driver install, an error is returned stating that it only works with 10.6 and that I'm on 10.7. Seems odd to me that HP would lable a printer driver file stating that it specifically works with Lion only to have the file itself error and state otherwise. How do I get my printer to work with Lion given this issue? To say I'm frustrated would be a HUGE understatement. Any help you can offer would be appreciated.

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Student
SteveLaurie
Posts: 1
Registered: ‎11-25-2011
Message 7 of 13 (13,037 Views)

Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

I get the same issue where it tells me that the driver will not install on my 10.7 osx, The update doesnt help people who have never had the printer installed previously. My mac is brand new and I cant install my printer thats a month old. Brutal. When can we expect an update?

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Honor Student
zaridan
Posts: 2
Registered: ‎12-07-2011
Message 8 of 13 (11,892 Views)

Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

I came across this thread looking for a solution to the issue of my printer that stopped working AGAIN!

 

I've had this thing working, and not working, several times, and it's getting to the point where it's become a real pain.

 

Please, HP, implement a solid solution that will allow your printer to work on OS X Lion, and share it with us...

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Regents Professor
ShlomiL
Posts: 6,948
Registered: ‎01-03-2011
Message 9 of 13 (11,789 Views)

Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

Hi,

The Full Feature Software for Lion became available a while ago.

 

If you have any HP Software currently installed on your printer, make sure to remove it by launching the HP Uninstaller, located under Applications > Hewlett-Packard.

 

Then download and install the Full Software below:

http://ftp.hp.com/pub/softlib/software12/COL39592/al-96582-1/HP_Lion_Ink_SW_v12.13.24.dmg

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Honor Student
Pilgrim13
Posts: 3
Registered: ‎12-08-2011
Message 10 of 13 (11,769 Views)

Re: Where can I find the OSX Lion (10.7) Drivers and software for my HP Photosmart Plus 210b?

what about drivers or software for a officejet pro 8500A A910.

 

Is lion supported?

 

Any help would be great

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