Wireless printing to C7200 doesn't complete

[mac_lover]

We have a C7200 that was printing wirelessly, but is now failing to complete a print job.  It says "printing" in the status column, but only gets to a certain percentage of completion (11% or 23%) then never gets any further.

I'm sure it's not a difficult fix, I just haven't been able to clear it up on my own.

Thanks for any time and assistance with this.

[PrintDoc]

Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).

Also, what operating system does your computer use?

[PowerWidow]

I have the same problem.

Here is my setup: I have an iMac, an MBA, Time Capsule, and HP C7250 AIO printer. The Time Capsule and iMac are wired to each other. I use the printer wirelessly with the MBA, or at least I used to, before I got the Time Capsule and set it up as our wireless.

Since hooking up the Time Capsule, my computer can see the wireless printer but when I try to print something, I get the same result as the original poster. Not connected.

ISP Type: Cable

OS: 10.5.8

Network Satus: Ready

Active Connection Type: Wireless 802.11n

Status: Connected

Comm Mode: Infrastructure

Signas Srength: 4/5

Authentication Type: WPA-PSK

Encription: Automatic, AES or TKIP

IPv4 Configuration Source: Manual

Primary DNX Server: 0.0.0.0

Secondary DNS Server: 0.0.0.0

mDNS Status: Enabled

SLP Status: Enabled

Total Packets Transmitted: 291

Total Packets Received: 5310

Firmware Revision: VIxxFN0724AR

If anyone can help me with this (I've played with it off and on for months) I would be grateful.

Kate

on the S. coast of Maine, USA

[PrintDoc]

PowerWidow,

Just to be sure I understand, is your printer connected to your Time Capsule with wireless, Ethernet or USB?  If you can I highly recommend an Ethernet connection.  Both wired and wireless computers will be able to use the printer just fine.  Do not use a USB connection to the Time Capsule.

Once you decide on your connection method, you could try to reset your Macs' printing system as a general good thing to start with:

- Sys Prefs, Print & Fax
- Right (control) click the print queue area and select Reset Printing System.
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

[mac_lover]

PrintDoc:

Next time you suggest a reset on the printing system, please clarify that it will eliminate ALL printers in the computer's memory and not just the target. 

I had multiple school and work print drivers on my machine and they are all gone now.

Thanks.

[PrintDoc]

I am very, very sorry about that.  I'll add it to the script.

On Snow Leopard, it warns you about it before you execute.  Maybe all versions of OS X don't do that:

[PowerWidow]

Print Doc,

An iMac is the only computer wired to Time Capsule. That's downstairs. Upstairs I have my MBA which, prior to switching from Linksys to Time Capsule, used to work wirelessly with a C7250 printer in the same room. 

I have reset the printing system several times and I still get the same error messages.

Thanks for your help. I look forward to any other ideas.

Kate

on the southern coast of Maine, USA

[BigIrishNinja]

Hey,

I am running IT for a mostly PC association, but one of our employees is using a mac. He is having about the same issue printing, getting only to 11% and then nothing. Has any solution been found for the issue. Did the reset and reinstall work?

Please let me know.

[PrintDoc]

What version of OSX?