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07-28-2012 10:42 AM - edited 07-28-2012 10:53 AM
We have a Photosmart 6510-B211a with an iMac using the Mac OS 10.7.4 that will no longer scan documents in color, only B&W. All product updates have been installed. We see no settings as with copies to allow B&W or color but everything that is scanned as a document, PDF, comes out in B&W only. If scanned as photo to file, it scans in color. We find no help in the online support area. How can we get it to scan documents in color again?
Just found posting by ShlomiL--problem solved. Thanks