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Re: can't scan with officejet j4660 with my macbook pro
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05-01-2012 05:55 PM
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: can't scan with officejet j4660 with my macbook pro
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05-02-2012 04:39 AM
Hey,
did all the steps perfectly like you said....
But it doesn't work! still the same messages.
Re: can't scan with officejet j4660 with my macbook pro
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05-02-2012 09:24 AM
Did you try scanning with Image Capture in your Applications folder?
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: can't scan with officejet j4660 with my macbook pro
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05-04-2012 08:24 AM
Yes,
and it says : NO DOCUMENT LOADED .....
Re: can't scan with officejet j4660 with my macbook pro
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05-04-2012 09:07 AM
working again....fine.
Here's what I"ve done : Uninstalled everything with a software that I have (CleanMyMac), then re-installed from the beggining with the STARTER CD (finally found it !!)
It works.
regards
Re: can't scan with officejet j4660 with my macbook pro
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05-04-2012 02:00 PM
That CD is probably not for 10.7. I recommend uninstalling and just downloading and installing this: http://support.apple.com/kb/DL907
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I am employed by HP
Re: can't scan with officejet j4660 with my macbook pro
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05-04-2012 04:21 PM
Why ?
it works just fine!! perfect now . (Scan, print , etc....) That's what i need the machine for... why will i need to unistall again ?
ps: i guess that the reason the scan stop working was an atualization I did last week ... maybe a bug !
