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Honor Student
Posts: 2
Member Since: ‎06-16-2013
Message 1 of 2 (498 Views)

cannot print color on OfficeJet Pro 8100

My HP Officeject Pro 8100 will not produce a page in color. It does fine in black and white and will print color via a printer diagnostic test. I have a Mac Book Pro and running Mavericks. Any suggestions will be greatly appreciated.

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HP Support Agent
Posts: 5,333
Member Since: ‎09-03-2013
Message 2 of 2 (472 Views)

Re: cannot print color on OfficeJet Pro 8100

Hi jbuchanan7,

 

I understand that you are not able to print in any color on your OfficeJet Pro 8100. You are only able to get color when doing a diagnostic report from the front panel of the 8100.  After some research I have noticed you are not alone, there have been other Mavericks users with the same problem.

 

I found an interesting thread about the Gutenprint Driver- is a collection of  free software printer drivers for us with UNIX spooling systems, such as CUPS, Ipr and LPRng. These drivers provide printing services for UNIX systems (including GNU/Linux), Mac OS X, RISC OS, Haiku and Microsoft Windows.

 

I hope this is helpful, please let me know the outcome.

 

Thank you,

 

HevnLgh
I work on behalf of HP

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