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double sided printing on officejet 7400 (571 Views)
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Honor Student
AnneElise
Posts: 4
Registered: ‎06-27-2012
Message 1 of 9 (571 Views)

double sided printing on officejet 7400

I have a Officejet 7400 all in one printer,  I am running Lion 10.7.4.  I have been trying to do double sided printing.  I have tried all the solutions in the forum.  The option is still grayed out.  I have worked on the Paper Handling option and told it to scale to fit paper size.  When I select US letter, I do not have the option they suggested.  I can print double sided if I am printing from the internet.  

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Associate Professor
Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
Message 2 of 9 (564 Views)

Re: double sided printing on officejet 7400

Hello AnneElise

Which software application are you using to print?

Since you are able to select this option from a website this may be related to the print application..
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Honor Student
AnneElise
Posts: 4
Registered: ‎06-27-2012
Message 3 of 9 (563 Views)

Re: double sided printing on officejet 7400

I am using Microsoft Word for MAC.   

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Associate Professor
Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
Message 4 of 9 (561 Views)

Re: double sided printing on officejet 7400

You mention that the option is grayed out but from what I can see in the program the options available are different.

I found this article regarding multipage printing with microsoft word for MAC:
http://greencampus.ucsd.edu/newsletter/duplexmultiprintMac.pdf

These are the exact steps to perform this operation:

1.From your browser's File menu, select Print... .
If there is a button at the bottom of the printer dialog that reads Show Details, click it. This will reveal more settings for your printer.

2.There will be a pull-down menu that either says Copies & Pages or has the name of the program you're using (e.g., Safari or Microsoft Word). Click it and choose Layout.


3.Choose one of the following:


◦To print two pages per sheet: Next to "Pages per Sheet:", select 2.
◦To print double-sided (i.e., one page on each side, front and back): Next to "Two Sided:", select Long-Edge Binding or Short Edge Binding, depending on the orientation you want for your pages. When you select one of these options, the illustration may show you how the pages will be oriented.
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Honor Student
AnneElise
Posts: 4
Registered: ‎06-27-2012
Message 5 of 9 (544 Views)

Re: double sided printing on officejet 7400

I have followed the steps suggested in the reply and what was on the web page and they have not solved the problem.  I have discovered another fact.  My MAC Pro which is on the same network and also using the printer wirelessly does duplex printing in Microsoft Word.  When I go to Show Preset and go to Layout it says that two sided printing is Off.  How can I change it there.  

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Associate Professor
Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
Message 6 of 9 (530 Views)

Re: double sided printing on officejet 7400

Under this thread I found some information that may be helpful for us Anne:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Two-sided-printing-problem-with-a-Photosmart-...

Rae1996 posted:

In the print window that pops up after you select File>Print, select Paper Handling. Click in the check box to select "Scale to fit paper size". That allows you to select the Destination Paper Size. Select from the pull-down menu US Letter, then US Letter Two-sided margins. Now when you go to Two-sided Printing, you can click on the check box to select Print Both Sides. But before you click "Print", save the whole thing as a Preset so that it's much quicker to do it next time!

Follow these steps and please post back results. :smileyhappy:
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Student
johnc41
Posts: 2
Registered: ‎08-09-2012
Message 7 of 9 (499 Views)

Re: double sided printing on officejet 7400

I hit this problem with an HP 7400 and Mountain Lion.

 

Go to System Preferences; click on Print & Scan; select your Oficejet 7400 in the list of printers at the left; make sure Print (not Scan) is selected at the top; click on Options & Supplies; select Driver at the top; click to put in a tick against HP Two-sided Printing Accessory; click on OK; close System Preferences.

 

I found that I had to restart OS-X for this to take effect.

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Honor Student
AnneElise
Posts: 4
Registered: ‎06-27-2012
Message 8 of 9 (429 Views)

Re: double sided printing on officejet 7400

The last hint might have gotten it.  I upgraded to Mountain Lion and there was an HP upgrade for my computer.  But it worked.  

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Associate Professor
Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
Message 9 of 9 (425 Views)

Re: double sided printing on officejet 7400

Glad to hear you got it working Anne :smileyhappy:
Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :smileyhappy:

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