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Re: double sided printing (1209 Views)
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elj Student
Student
elj
Posts: 3
Registered: ‎09-02-2009
Message 1 of 7 (1,232 Views)

double sided printing

Installed snow leopard MAC OS 10.6 this evening and now my 7410 will not print double sided. The option does not appear in the print menu.
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Master's Graduate
MBJustice
Posts: 571
Registered: ‎09-02-2009
Message 2 of 7 (1,211 Views)

Re: double sided printing

Hi elj.

 

 Let's make sure the option has been enabled in the printer queue.

 

Go to System Preferences/Print and Fax

Highlight the 7410 in the Printers box on the left

On the right side of this window, click on Options and Supplies

Click on the drivers tab

There should be a checkbox for HP Two-sided Printing Accessory (Duplexer)  make sure the checkmark is on that box.

Click OK.

 

Try another two sided printjob, and select Plain paper. 

 

If it still doesn't work.  Go back to System Preferences/Print and Fax and delete the 7410 printer queue.  And then setup a new 7410 queue by clicking on the "+" button. This ensures the Snow Leopard is using the builtin OS 10.6 drivers and not the older 10.5 drivers installed before the OS upgrade.

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

I am employed by HP.
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Student
raleedy
Posts: 1
Registered: ‎09-03-2009
Message 3 of 7 (1,209 Views)

Re: double sided printing

MBJustice, you're a hero for pointing this out.  The change in printer controls buries duplex printing under layers of obscurity.  I never would have found it without your help.

Allan L. 

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Student
sament
Posts: 1
Registered: ‎02-02-2012
Message 4 of 7 (370 Views)

Re: double sided printing

I have a Mac Book Pro with Office 2011 and a HP 7410 All in One Printer.  When I go to print from word and Excek The Print set up window only shows  "Collated"  and there is  no box for Two Sided Print (this window shows for other programs).

 

Thanks

 

SAM

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Student
pmb19
Posts: 1
Registered: ‎02-19-2012
Message 5 of 7 (309 Views)

Re: double sided printing

I have exactly the same problem. Am using OS 10.6 and Office 2008. If you manage to solve, let me know!

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HP
stix4
Posts: 1,247
Registered: ‎04-25-2011
Message 6 of 7 (272 Views)

Re: double sided printing

Hello,

Thanks for the post.  I've included a link below that may assist with this two sided printing issue.  Good Luck!

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01935823&cc=us&dlc=en&lc=en&product=391194&tmp_...

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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Student
Tech_Teacher
Posts: 1
Registered: ‎04-04-2013
Message 7 of 7 (85 Views)

Re: double sided printing

Thanks for the help. It worked for me too!

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