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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: how to set up hp officejet pro 8600 scan to computer mac...
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04-11-2014 06:26 PM
I did your suggestions.... When I go to HP Utility, my computer and my printer are communicating wirelessly. Hooray. When I click on Scan Settings at the bottom and choose the Scan to Computer icon within HP Utility, I initially have communication between the two devices. Yet, when I click the box to "Enable Scan to Computer" I get a communication error - unable to communicate with device. ?? I would love to be able to scan this way, but just can't seem to get it to work. What other suggestions do you have?
Thanks!
I have a mac computer with 10.8 Mountain Lion
06-20-2014 08:57 AM - last edited on 03-07-2017 10:58 AM by OscarFuentes
Hi there Jackie, I hope you are well
I saw your post about the issue you are having with scanning with your Officejet 8600 and 10.6. I wanted to reach out and share some information and the full feature driver for you to install to help with this.
HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
Have a great weekend
I work on behalf of HP
★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
06-29-2014 12:06 PM
@macd1995 wrote:I tried this but I get that the software is not available from the Software Update Server. Help is appreciated, and I need to figure out how to add the printer back and get the scan functioanality to be consistent.
Thanks,
Dale
10-20-2014 09:06 PM - edited 10-20-2014 09:09 PM
@eaadams suggestion worked for me.
1 - Deleted Printer from OS X System Preferences > Printing & Scanning.
2 - Added Printer using Bonjour with the HP Officejet 8600 software.
3 - Opened HP Utility 5.23.4 and the Scan to My Computer option was there.
This was on the latest OS X 10.10 Yosemite using HP Utility 5.23.4.
Thank you very much!
Good luck!
-Shawn
12-16-2014 01:31 PM
Thanks! I uninstalled/reinstall HP printer software that came with my printer. Went to apple, software update and updated HP software. Then, I shut down computer and printer and I know have scan to computer. I have Mac OS 10.9.5
01-08-2015 12:05 PM
When I try to simply scan a doc to a file, i get: cannot because this function is diabled. See whoever set up your printer.
I set up my printer and have no idea how to un-disable this simple funtion. All I want to do is email the document from a file.
Thanks- slowry
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