This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

hp officejet 4500 can't get offline to go away (930 Views)
Reply
Student
paulsavage1
Posts: 1
Registered: ‎04-28-2012
Message 1 of 4 (930 Views)

hp officejet 4500 can't get offline to go away

hp officejet 4500 can't get offline to go away, using mac OS 10.6.8, tried the 5 solutions offered online...no joy

Please use plain text.
Provost
PrintDoc
Posts: 18,929
Registered: ‎08-19-2009
Message 2 of 4 (911 Views)

Re: hp officejet 4500 can't get offline to go away

How is it connected?  If wireless, what router?

 

Did you reset the printing system?:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Student
ibdcw
Posts: 1
Registered: ‎11-26-2012
Message 3 of 4 (227 Views)

Re: hp officejet 4500 can't get offline to go away

I have an HP 4300 Officejet. Offline message won't go away.  Please help.  Thank you.

Please use plain text.
Provost
PrintDoc
Posts: 18,929
Registered: ‎08-19-2009
Message 4 of 4 (221 Views)

Re: hp officejet 4500 can't get offline to go away

Same questions as above....

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.