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paulsavage1
Posts: 1
Member Since: ‎04-28-2012
Message 1 of 4 (1,335 Views)

hp officejet 4500 can't get offline to go away

hp officejet 4500 can't get offline to go away, using mac OS 10.6.8, tried the 5 solutions offered online...no joy

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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 4 (1,316 Views)

Re: hp officejet 4500 can't get offline to go away

How is it connected?  If wireless, what router?

 

Did you reset the printing system?:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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ibdcw
Posts: 1
Member Since: ‎11-26-2012
Message 3 of 4 (632 Views)

Re: hp officejet 4500 can't get offline to go away

I have an HP 4300 Officejet. Offline message won't go away.  Please help.  Thank you.

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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 4 of 4 (626 Views)

Re: hp officejet 4500 can't get offline to go away

Same questions as above....

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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
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