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Re: i have just installed a deskjet 3050a and cannot access with airprint from my ipad2 and ipod tou (103 Views)
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Student
kayboia
Posts: 4
Registered: ‎02-02-2012
Message 1 of 8 (204 Views)

i have just installed a deskjet 3050a and cannot access with airprint from my ipad2 and ipod touch

The printer is installed via USB to a MAC OSX 10.6.8 and is printing fine from that and from a notebook via printer sharing.  The iPod touch found the printer initially but not since.  It is very frustrating as the only reason I bought the printer was for the airprint capabilities.  Hope someone can help - not too technical please!  Thanks.

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banhien
Posts: 18,343
Registered: ‎01-29-2009
Message 2 of 8 (191 Views)

Re: i have just installed a deskjet 3050a and cannot access with airprint from my ipad2 and ipod tou

Hi,

 

Please refer to this to fix:

 

iPad: http://www.apple.com/support/ipad/assistant/airprint/
iPhone: http://www.apple.com/support/iphone/assistant/airprint/

 

Can your iPad talk to the MAC wirelessly .

 

Regards.

BH
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kayboia
Posts: 4
Registered: ‎02-02-2012
Message 3 of 8 (190 Views)

Re: i have just installed a deskjet 3050a and cannot access with airprint from my ipad2 and ipod tou

Hi, not sure how I can check if my iPad can talk to my MAC wirelessly?  My printer is showing the blue light, indicating it is connected to the wirless network and when I printed a "Wireless Network Test" from the printer it said "no problems found, congratulations etc etc.  Just disconnected the USB and tried to print wirlessly from my MAC and that didn't work either.

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banhien
Posts: 18,343
Registered: ‎01-29-2009
Message 4 of 8 (185 Views)

Re: i have just installed a deskjet 3050a and cannot access with airprint from my ipad2 and ipod tou

Hi,

 

Looks like the printer is in a network of itself. There are few ways to set up Network printers, please refer to this to re-install the printer:

 

  http://h10032.www1.hp.com/ctg/Manual/c00389927.pdf

 

Regards.

BH
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kayboia
Posts: 4
Registered: ‎02-02-2012
Message 5 of 8 (179 Views)

Re: i have just installed a deskjet 3050a and cannot access with airprint from my ipad2 and ipod tou

Thanks for all your help.  Uninstalled and re-installed the software but still no joy.  Have now emailed Belkin as I read somewhere about Bonjour packages (whatever they are!).  Maybe that's what is causing the problem.  If not, the printer goes back to Amazon as I have now had enough.

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Teacher
JustinNS
Posts: 109
Registered: ‎02-22-2012
Message 6 of 8 (130 Views)

Re: i have just installed a deskjet 3050a and cannot access with airprint from my ipad2 and ipod tou

Hi

 

I request you to install the printer wirelessly, once the printer is in wireless network you are able to print from iPhone and iPad

Regards
Justin
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kayboia
Posts: 4
Registered: ‎02-02-2012
Message 7 of 8 (127 Views)

Re: i have just installed a deskjet 3050a and cannot access with airprint from my ipad2 and ipod tou

Hi, I did install the printer wirelessly and the blue light was lit, confirming it had wireless connection to my router but it still could not be found by my iPad or iPhone and only managed to print one document wirelessly from my MAC losing the wireless connection, although blue light still showing.  Have now sent the printer back to Amazon and gone back to my old HP printer which connected immediately even though I had deleted the drivers.  It is not wirless though. 

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Teacher
JustinNS
Posts: 109
Registered: ‎02-22-2012
Message 8 of 8 (103 Views)

Re: i have just installed a deskjet 3050a and cannot access with airprint from my ipad2 and ipod tou

Hi

 

Did you select ePrint  while installing the driver and make sure that you have select Hp Recommended during the installation

Regards
Justin
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