iMac + Envy 110 Won't Scan [ Edited ]

[OleK]

I cannot get the scan to function either way between my iMac (OS 10.8) and my Envy 110.

OleK

[PrintDoc]

Download and install this: http://support.apple.com/kb/DL907

Restart your Mac.

Reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

[denehappell]

Running ios 10.8 on an imac, using a Envy 110, updated 

HP Printer Drivers v.2.12 for OS X

restated computer and printer. Still cant scan from printer.

Help please.

[PrintDoc]

Is the printer connected wirelessly?  In that case I recommend scanning FROM your Mac.  Use Image Capture in the Applications folder.

[denehappell]

Yep its connected wirelessly - that's why I specifically purchsed it.

I want to have the ability to scan FROM the scanner not from my imac.

Kinda defeats the purpose of having a touch pad on the scanner.

Using Image Capture is a long winded way to scan and takes way more time to do rather than direct from the scanner.

It used to be possible until I bought an imac and have it running OSX 10.8.2.

As I say, I need it to scan form the scanner, can you help?

[PrintDoc]

Download and install this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-107206-1&cc=us&dlc=en&lc=en...

Look around in the printer software settings to enable Scan to Computer (not sure where it is, sorry).

[denehappell]

I had previously installed this software. When I try to enable scan to computer it just times out and doesnt connect.

[PrintDoc]

Sometimes this can be router-dependent.  What brand/model router are you using?

[denehappell]

Its not a router problem - my laptop can connect Ok and the scanners can scan FROM the scanner to the laptop.

I have a feeling the problem lies with osx10.8.2.

The router is a Virgin Media Super Hub made by netgear.

Any other ideas?

[PrintDoc]

If you restart the router by unplugging its power cord momentarily, does it then work?  This may be an issue with Bonjour support in the router.