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Re: iPad and iPhone not finding AirPrint Printer (4159 Views)
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Student
lin7
Posts: 1
Registered: ‎02-29-2012
Message 1 of 6 (4,222 Views)

iPad and iPhone not finding AirPrint Printer

My Envy 110c is on the network and found by my MacBook Pro but AirPrint Printer is not found by either of my other devices.

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Provost
PrintDoc
Posts: 18,941
Registered: ‎08-19-2009
Message 2 of 6 (4,205 Views)

Re: iPad and iPhone not finding AirPrint Printer

There are several things that could be going on.

 

First, restart your router by pulling its power plug momentarily.  Retry the iDevices.

Make sure that Web Services are enabled on the printer and that the printer has all of its firmware updates (via the front panel Preferences menu).

What router are you using?

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Teacher
JustinNS
Posts: 109
Registered: ‎02-22-2012
Message 3 of 6 (4,159 Views)

Re: iPad and iPhone not finding AirPrint Printer

Hi

I request you to do the product update from printer touch screen

Touch the wrench icon  right side top of printer touch screen -- touch web service menu -- product updates -- check for updates

 

Once done with the product updates, plesae try to print from ipad after turn OFF and ON the iPad

 

if you need hp eprint, please perform the below step on the printer touch screen.

 

ouch the wrench icon  right side top of printer touch screen -- touch web service menu -- ePrint ON and Apps ON

it will print Info sheet with Code number.

 

Please click on the below web link to know ePrint

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02946830&cc=us&dlc=en&lc=en&product=5070125&tmp...

Regards
Justin
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Student
BretonD
Posts: 1
Registered: ‎08-05-2012
Message 4 of 6 (3,533 Views)

Re: iPad and iPhone not finding AirPrint Printer

I have an HP6700 Premium, amped wireless R10000G, and IPad 2

Airprint will find the printer and print but 5 minutes later it cannot find the printer

I have updated all firmware and drivers

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Provost
PrintDoc
Posts: 18,941
Registered: ‎08-19-2009
Message 5 of 6 (3,504 Views)

Re: iPad and iPhone not finding AirPrint Printer

Let's set a static IP address and external DNS for the printer:

- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.

Now, shut down the router and printer, start the router, wait, then start the printer.

After this you may need to redo 'Add a Printer' using the new IP address.

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I am employed by HP
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Student
Aasaraai
Posts: 1
Registered: ‎04-15-2012
Message 6 of 6 (3,500 Views)

Re: iPad and iPhone not finding AirPrint Printer

I havi an hp laserjet cp1025nw, but I can no find AirPrint.

Posted from Apple iPad
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