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Ricorega
Posts: 1
Registered: ‎02-29-2012
Message 1 of 2 (75 Views)

Officejet Pro 7780 will not connect via network from MacPro, Lion 10.7.3.  Was working few weeks back.  Routers/hub works fine.  Printer shows in router utility client list.  Mac will recognize printer via USB and works fine.  Have netbook, XP, wireless that sees and prints via network as configured.  Printer has IP address in printer menu listing.  I've uninstalled drivers, (updated a few months ago), reinstalled 2.8 drivers.   In SysPrefs>Print&Scan, + to add, 7700 does not show.  Tried via IP, entered address, select printer in list but would not recognize printer.  Help!  Anyone?  Anyone?

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Provost
PrintDoc
Posts: 18,928
Registered: ‎08-19-2009
Message 2 of 2 (56 Views)

Download and install this: support.apple.com/kb/DL907

 

Next, let's reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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