04-04-2014 12:42 PM
I would like to help you with the scan to email from your printer. Can you please first post back with your printer product number? How Do I Find My Model Number or Product Number?
I look forward to hearing from you.
04-17-2014 09:34 AM
The password you are being prompted for is likely one that was setup through the EWS (Embedded Web Server). I suggest getting the Printers IP address from the front screen of the printer and entering it into an Internet browser on the computer to access the EWS again.
- On the control panel, touch the Right Arrow ( ), and then touch Setup ( ).
- Touch Network .
- If necessary, touch the Down Arrow ( ) to scroll to Print Wireless Network Test.
- Touch Print Wireless Network Test. The test page prints.
- Find the printer IP address on the test page. You need this address in the following step.-These instructions are from the User Manual.Open Internet browser, enter the IP address in the address bar/URL bar. Example, 192.168.1.4In the EWS you should be able to navigate to Outgoing E-Mail Profiles. Choose your profile and select Edit. On step 3 of 5 you should see the option to enter/ change the 4 digit pin. I suspect this pin is the password you are having difficulty with. Continue through the remaining steps to complete the modifications.Please let me know if this resolves the issue. Thanks.