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04-27-2012 11:33 AM
I have tried deleting the printer and readding the printer. After spending most of the morning searching the boards, I suspect I need to uninstall and reinstall the printer driver. I am new to Mac and have no idea how to do this. Any help or suggestions would be greatly appreciated!
04-30-2012 10:55 AM
Look in Finder > Applications for any HP software. Do you see an HP folder there? If not:
Download and install this: http://support.apple.com/kb/DL907
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
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