photosmart 7510 is much to dark

[jirre]

i had a photosmart c6380

but now i bought the photosmart 7510

but when i print on the photosmart the pictures is almost totally dark.

what on my screen gray is is in the print black

i allready changed all my cartridges.

aint there a possibility to change the overall color for printing?

[RobertoR]

Hi jirre; 

Hope you a having a great day and sorry to learn that you are having this issue; 

Are f you still experience this issue?

If you are, read this ariticle click here   and run this utility HP Print Diagnostic Utility

If this does not work I will do my best to assist you.

If you are not experiencing this issue any longer you may disregard this post, although I will Deeply appreciate if you can take I little bit of your time and let me know.

Thanks
RobertoR

[jirre]

hi robertor,

i have tryed and read the article.

running hp print diagnostic utility is not possible to run on mij macs.

cheers

jirre

[RobertoR]

HI there;

Thanks for posting back. I will research the issue further. get back to you. 

Cheers

RobertoR

[kevjon]

I would be interested if you have ideas. I just bought the 7510e today. Liking everything but the picture printing.

Printing to the photo glossy paper. Everything from Iphone to Printer (AirPrint) Waaaay too dark!

Bought this one so the wife could print from iphone.

If I put the picture on my PC system from the Iphone and THEN print, it is fine. So it has to be in the Airprint feature somehow.

 Gotta be able to lighten it somehow, I printed several all that printed dark. Tried changing ICM handled by host to handled by printer. didn't seem to make any difference.

[headsortails]

Were the photos you are printing taken with the iPhone camera? (iPhone 4 or 4S?) Are you printing from the iPhone Photo app?

You lost me when you mentioned the ICM setting. iOS doesn't have an ICM setting.

[kevjon]

The ICM settings are in your driver in the PC. in the advanced settings. It is a win7 PC.
The pictures are taken on iPhone 4 and printed to the printer via AirPrint from the phone.

[headsortails]

> The ICM settings are in your driver in the PC. in the advanced settings. It is a win7 PC.

I'm not an HP employee and so it is not my driver.

> The pictures are taken on iPhone 4 and printed to the printer via AirPrint from the phone.

I was just confused by your previous posting as it sounded like you expected that changing the ICM setting on your PC would effect the way that your iPhone printer.

Are you printing from the Photos app?

[kevjon]

Sorry, I replied from my phone and did think it was support answering. Thanks for helping. 

I am sure they will reply on Monday. 

[Nikki89]

I had that same problem and I think I found 2 solutions. I think the second solution is a better option. 

First Solution: 

I found that if I wanted to adjust the brightness of the photo, I put my photos onto a camera memory card and slide it into the SD drive (front left bottom corner) of the printer. 

Then click on photos --> view print --> memory card --> select the photo you want to print --> edit --> adjust brightness 

You can also find the instructions to the darkness at this link 

http://www.hp.com/united-states/consumer/digital_photography/edit_restore_photos/tips/adjust_brightn...

The photo came out better but the color was faded. The second solution should fix this problem. 

Second Solution

At the edit photo menu (same place as where you want to adjust brightness of the photo), I turned the automatic retouching off and did not change the brightness. 

The photo came out pretty okay. 

I hope this helps! I am going to try to look for a program/software that can adjust the brightness and automatic retouching options through the computer.