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qwert123
Posts: 2
Member Since: ‎10-20-2012
Message 1 of 56 (13,740 Views)
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print black and white on HP Officejet 6700

I have an IMAC operating system 10.8.1.  I can't get my HP 6700 to print only black and white.  Even when I choose fast print black and white, it won't print that way.  I can't set up any new print preferences.  Now I am out of yellow ink and can't print anything.  Went and bought brand new black ink, and printer recognizes that black ink is full.

 

I'm sure just something I am doing wrong.  Can anyone help?

Master's Graduate
Garland_M
Posts: 562
Member Since: ‎10-17-2012
Message 2 of 56 (13,718 Views)

Re: print black and white on HP Officejet 6700

Greetings,

Have you tried hitting command key + P in whichever application you are currently in? It should give you drop down options to change to gray scale.


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qwert123
Posts: 2
Member Since: ‎10-20-2012
Message 3 of 56 (13,713 Views)

Re: print black and white on HP Officejet 6700

Yes.  the options I get at that time are as follows:

 

Printer:  I have the HP Officejet 6700 selected

Presets:  I can choose from a list of presets but I can't modify the presets

Copies:

two-sided

Pages

Layout

Pages per Sheet

Border

Two-Sided

PDF

 and then to print

 

There isn't a place where I can choose or modify the grey scale.  Thoughts?

Master's Graduate
Garland_M
Posts: 562
Member Since: ‎10-17-2012
Message 4 of 56 (13,698 Views)

print black and white on HP Officejet 6700

Just to make sure this wasn't a global driver issue, I went ahead and tested it on my 8600, I was able to print black and white.

I would suggest reinstalling the full feature driver, here's the download link.


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ShlomiL
Posts: 9,581
Member Since: ‎01-03-2011
Message 5 of 56 (13,695 Views)

Re: print black and white on HP Officejet 6700

Hi,

Also please make sure to follow the guidelines below and check if that may help:

 

1. From the application used to print, click the File menu and select Print. The Print window appears.
NOTE: The Print window might be minimized: Click the blue triangle next to the product model (Mac OS X v10.5 or v10.6) or the Show Details button ( Mac OS X v10.7 Lion) to see all available settings.

2. To access the color options, click the lowest selection box listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.

3. Select Paper Type/Quality from the drop-down menu.

4. Click the triangle next to Color Options to expend the settings.

5. Set the Color field as Grayscale.

6. Set the Grayscale Mode as Black Ink Cartridge Only.

For easier future use you may save the settings for future use by clicking Presets > Save Current Settings as Preset... Then you may select it from the presets menu with a single click...

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Honor Student
paedda
Posts: 2
Member Since: ‎12-29-2012
Message 6 of 56 (13,426 Views)

Re: print black and white on HP Officejet 6700

I have the same issue and the printer is just not printing! This is so aggravating and one of the worst user experiences to make customers buy more ink even though they don't neded it! I am ready to bring the printer back and exchange it. HP just lost a customer!

Associate Professor
stix4
Posts: 1,474
Member Since: ‎04-25-2011
Message 7 of 56 (13,361 Views)

print black and white on HP Officejet 6700

Hello Qwert123,
Thanks for the post. Does this occur from any application? For instance, if you open an image in Safari, choose file/print, under presets, choose B/W or B/W draft or do you have that option? Same options should be available in Preview. If not, check to ensure the OJ6700 is listed as the printer currently being used. Let us know the results......Good Luck!

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trevc
Posts: 2
Member Since: ‎01-02-2013
Message 8 of 56 (13,352 Views)

Re: print black and white on HP Officejet 6700

I too have this issue, but maybe slightly different?  On Mac OSX 10.8.2  

 

The printer complained of ink levels.  I put in a brand new black cartridge thinking I could print from black and white regardless the state of the color cartridges.   I pick black and white printing only / Draft and it complains about the other cartridges.

 

I went to my store and they were out of one color so basically screwed printing black and white, even though I had a full black cartridge in place.

 

 

I guess it's not a very smart driver, or from the above issues, might not even be printing properly?

 

I was so frustrated with the experience I went out again and purchased a Canon for $29 on sale during Boxing week which was cheaper than buying the color cartridges.  I'd prefer the 6700 but it might just get replaced.

 

Help?

Associate Professor
stix4
Posts: 1,474
Member Since: ‎04-25-2011
Message 9 of 56 (13,264 Views)

print black and white on HP Officejet 6700

Hello again Qwert123,
This may be a combination of a couple of issues, or more to the point, a timing issue. You mentioned being out of Yellow and cannot print. This pulled from the User's Guide, page 74. I hope this helps........

Print when one or more ink cartridges are depleted
The printer can still operate when the black ink cartridge or one or more color ink
cartridges are depleted, but it will print more slowly. Also, the quality of printed documents
might be affected.
The printer will not be able to print when both the black cartridge and a color cartridge
are depleted.
• If the black cartridge is depleted, any black color in printed documents is created using
a combination of the remaining colors. As a result, blacks might not appear to be as
dark.
• If a color cartridge is depleted, the printer will print in grayscale using the black
cartridge.
When possible, replace any depleted ink cartridges. For information about how to install
new ink cartridges, see Replace the ink cartridges.
CAUTION: While ink cartridges are not damaged when left outside of the printer,
the printhead does need to have all cartridges installed at all times after the printer is
set up and in use. Leaving one or more cartridge slots empty for an extended period
may lead to print quality problems and possibly damage the printhead. If you have
recently left a cartridge out of the printer for an extended period, or if you have had a
recent paper jam, and have noticed poor print quality, clean the printhead. For more
information, see Clean the printhead.
Chapter 7
74 Work with ink cartridges
I worked for HP but my posts and replies are my own....Thank you!

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Student
jayjo7
Posts: 1
Member Since: ‎01-06-2013
Message 10 of 56 (13,220 Views)

Re: print black and white on HP Officejet 6700

 

Cartridge Magenta – Depleted,

Black – New 932XL Cartridge

 

Thanks for the information from the manual, but it is not working. As soon as I give the print command another pop up opens up complaining about the depleted cartridge and prevents any printing.. got to be a other solution for this problem..

 

Jay

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