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print black and white on HP Officejet 6700
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Associate Professor
stix4
Posts: 1,497
Member Since: ‎04-25-2011
Message 11 of 74 (6,475 Views)

print black and white on HP Officejet 6700

Hello again Qwert123 and Jayjo7,
Check this link from another post.......
http://goo.gl/o7HMV
I worked for HP but my posts and replies are my own....Thank you!

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Top Student
sonewmexico
Posts: 3
Member Since: ‎02-11-2013
Message 12 of 74 (6,227 Views)

Re: print black and white on HP Officejet 6700

I have an HP6700 Officejet.......it prints in Black and White fine, but can't get it to print in color. The color cartridges are new and an HP original set of cartridges. I can't figure out how to make it print in color. Can you help?

Top Student
Bevsis3
Posts: 5
Member Since: ‎02-27-2013
Message 13 of 74 (6,022 Views)

Re: print black and white on HP Officejet 6700

I am having the same problem with my new HP officejet 6700.  I have changed all the settings to print with black ink only, but my printer refuses to print because my yellow cartridge is depleted.  What now? 

PhD Student
MBJustice
Posts: 734
Member Since: ‎09-02-2009
Message 14 of 74 (6,018 Views)

Re: print black and white on HP Officejet 6700

This printer is not capable of printing in "reserve mode"  which is when 1 or more catridges are depleted.  Even though you have selected Black ink only, the printer still requires all cartridges to have available ink in order to print. 

Honor Student
trevc
Posts: 2
Member Since: ‎01-02-2013
Message 15 of 74 (6,014 Views)

Re: print black and white on HP Officejet 6700

 

I've really given up on this printer.  I think I've come down to poorly written drivers for this.  I was going to hold out until I figured out how to make it print in black and white with one (or more) depleted color cartridges because I KNOW it's going to happen again when I need it the most.

 

I broke down and bought  new cartridges and just the time for it to get 'ready' to print was about 8 minutes!  Incredible.

 

It then for the next few days would randomly popup dialog boxes indicating a 'Genuine' cartridge had been installed.  Obviously they spent too much time making sure we don't use replacement cartridges as opposed to functionality.

 

I've just purchased a new printer (no, not HP) and do you know the first thing I'm going to try?  If it doesn't work, I'm returning it.   There's also a HP Officejet 6700 Premium that's going to be on Kajiji later today.

 

Good luck!   It shouldn't be this long and hard getting support.

Top Student
Bevsis3
Posts: 5
Member Since: ‎02-27-2013
Message 16 of 74 (5,998 Views)

Re: print black and white on HP Officejet 6700

[ Edited ]

 My yellow ink cartridge was empty and the printer would not print even when I changed the settings to greyscale and black ink.  I tried changing all the settings and finally called HP Customer service.  Customer service told me that this printer will not print if any cartridge is empty, even if it is a color cartridge and your settings are for greyscale or black.

Top Student
Bevsis3
Posts: 5
Member Since: ‎02-27-2013
Message 17 of 74 (5,998 Views)

I would recommend anyone that has this problem and is con...

[ Edited ]

I would recommend anyone that has this problem and is concerned enough register a complaint with HP.

Top Student
Bevsis3
Posts: 5
Member Since: ‎02-27-2013
Message 18 of 74 (5,981 Views)

Re: print black and white on HP Officejet 6700

The link was not helpful since this printer won't print at all if any of the cartridges are empty.
Honor Student
sumjac
Posts: 2
Member Since: ‎03-20-2013
Message 19 of 74 (5,739 Views)

Re: print black and white on HP Officejet 6700

None of these suggestions actually work.  I have a 6600-711 and there is NO WAY TO PRINT BLACK ONLY if the color cartridges are depleted.  Grayscale/draft is my default setting. 

PhD Student
MBJustice
Posts: 734
Member Since: ‎09-02-2009
Message 20 of 74 (5,716 Views)

Re: print black and white on HP Officejet 6700

Hi folks,  These printers require all of the cartridges to been in working order, even if you have selected black ink only or greyscale.  All of the cartridges must have ink in them for these printers to work.  It is the way the advanced electronics work in conjuction with the printing engine.  Sorry for the confusion.

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