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Honor Student
roverpcf
Posts: 1
Member Since: ‎05-24-2009
Message 1 of 13 (49,099 Views)

printer is offline message

C4580 and macbook on wireless network. printer prints network test and network configuration with printer connected to network,status ready,signal strength excellent. also i am able to get a print from c4500 all-in-one series homepage (firewall is off) but i get a message saying PRINTER IS OFFLINE when trying to print from mac.. can someone help me fix this?
Associate Professor
Wi-Fi-Guy
Posts: 1,537
Member Since: ‎11-17-2008
Message 2 of 13 (49,065 Views)

Re: printer is offline message

If the can browse the printer's web page, then we know that the printer is on the network. The next step is to try to try a simple print-only test. Go to System Preferences then access the Print & Fax applet. Press the + button to add a printer and you should be presented with a list of all the printers on your network. Select the C4580 / Bonjour and for "Print Using" select the HP Photosmart P1100 - Gutenprint v5.1.3 and press "Add". Now check and see if you can print to the printer.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
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Student
Donnarose
Posts: 1
Member Since: ‎03-06-2011
Message 3 of 13 (40,541 Views)

Printer offline message. I put in new cartridges. Still offline. What next?

 
Student
rschluet
Posts: 1
Member Since: ‎03-19-2011
Message 4 of 13 (40,138 Views)

Re: Printer offline message. I put in new cartridges. Still offline. What next?

I had this issue and realized that I had printed with a different(offline) printer selected.  Deleted that doc from queue.  print to online printer.  printed.

 

Honor Student
thePablo
Posts: 2
Member Since: ‎05-29-2011
Message 5 of 13 (37,379 Views)

Re: printer is offline message

this happens to my OfficeJet Pro 8500 all the time; a new expensive printer; very maddening; my only solution is to turn the printer off and on and let it reboot and clean the ink cartridges; this takes time and wastes ink of course; I know of no other solution; and I've searched for one.

Teacher
Vishu_Coder
Posts: 139
Member Since: ‎05-04-2011
Message 6 of 13 (37,359 Views)

Re: printer is offline message

Hey!

 

You can try to add the printer icon again. As suggested by most of them.

 

 

Go to print & fax

 

Press and hold control key and click on the printer icon. It will give you option for reset printing system.

Click on that.

NOTE: It will remove all the printer icon on the print & fax window.

 

Now, once the printer icons are deleted.

Click on  + sign. It will list your printer.

It will take a while.

it will list the printer with kind as bonjour.

Select it and click on add.

 

 

If incase it not list your printer.

You can click on + sign again.

Click on IP tab.

There select protocol as "HP jet direct"

Address as printer IP address

Queue name empty

Print using "select printer driver"

click on add.

 

Make sure printer is default. Hit and print.

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Thanks and Regards
vishu
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mancy_techno
Posts: 105
Member Since: ‎09-07-2010
Message 7 of 13 (35,161 Views)

Re: printer is offline message

Hi,

 

Go to system settings and select the ‘Printer’ option.

Right-click on the printer and enable the ‘Use Printer Online’ function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the ‘Printer Offline’ message occurs due to a ‘Job Stuck’ issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

 

Get more information to fix printer offline error :


http://printers.iyogi.com/hp/hp-printer-offline-error.html

 

Hope this information helps you.

 

Set peace of mind as your highest goal,and organize your life around it.
Student
kirant0428
Posts: 1
Member Since: ‎08-20-2011
Message 8 of 13 (33,572 Views)

Re: printer is offline message

my printer is hp deskjet .

it dose not work and when i trying to print the box indicate offline & on the printer second line is red light flashing.

Please teach me how to do.

Student
ytechsupport
Posts: 1
Member Since: ‎08-17-2012
Message 9 of 13 (18,232 Views)

Re: printer is offline message

SELECT THE MODEL NO EXACT ONE WHICH YOU ARE USING, SO THAT HARDWARE DETECTION IS EASY..

Student
colbi36
Posts: 1
Member Since: ‎01-01-2013
Message 10 of 13 (16,040 Views)

Re: printer is offline message


roverpcf wrote:
C4580 and macbook on wireless network. printer prints network test and network configuration with printer connected to network,status ready,signal strength excellent. also i am able to get a print from c4500 all-in-one series homepage (firewall is off) but i get a message saying PRINTER IS OFFLINE when trying to print from mac.. can someone help me fix this?

 

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