scanner 6700 won't work with my mac 10.9.2 (223 Views)
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carlahamoy
Posts: 2
Member Since: ‎04-06-2014
Message 1 of 4 (223 Views)
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scanner 6700 won't work with my mac 10.9.2

I bought the HP 6700, I've been trying to scan for the last 2 days! It works fine with my husband computer (a PC), but it won't work with my MAC 10.9.2! when I try to Enable Scan to Computer it just says "communication error"

 

I've tried:

1. rebooting printer, computer and router

2. re-instaling the drivers (3 times!)

3. Repair Disk Permissions

 

any other ideas?

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Posts: 20,286
Member Since: ‎08-19-2009
Message 2 of 4 (207 Views)

Re: scanner 6700 won't work with my mac 10.9.2

Try scanning FROM your Mac. Use Image Capture app in your Applications folder.

Click once on the scanner on the left side, then click on Show Details along the bottom. Along the right side you will see LOTS of options for scanning and saving.

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Honor Student
carlahamoy
Posts: 2
Member Since: ‎04-06-2014
Message 3 of 4 (186 Views)

Re: scanner 6700 won't work with my mac 10.9.2

thanks! it did work...

 

but my scaner still just reconizes my husband computer when I click to scan... this means it will never reconize mine? that i will just be able to scan through the Image Capture app?

 

 

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Posts: 20,286
Member Since: ‎08-19-2009
Message 4 of 4 (181 Views)

Re: scanner 6700 won't work with my mac 10.9.2

The scan to computer function seems to be set up for Windows.  I can very, very rarely get it to work with a Mac, so I just scan from the Mac, which allows a lot more control, anyway.

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