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‎03-20-2017 05:18 PM - edited ‎03-20-2017 05:21 PM

HP Recommended
Product: HP Spectre x360 15t
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Recently, for the first time, I've paired my wireless Beats Studio headphones to my laptop to try and listen to some music. Everything seems to be functioning fine, except for the fact that at the highest volume they are still unusually quiet. This doesn't happen when I pair them with my Macbook, and no manual adjustments seem to make anything better. I know for a fact these headphones get louder than this-- even when paired with my phone this sort of thing doesn't happen. Does anyone have any suggestions on how to increase the volume? Thanks in advance.

 

Regards,

 

Brad

5 REPLIES 5

‎03-20-2017 05:24 PM

HP Recommended

Hello @bbigio00,

 

 

Please try reinstalling this drivers : sp74750.exe

 

 

Fixes an issue where unintended audio distortion occurs when music is beginning to playback on the system.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

Was this reply helpful? Yes No

‎03-20-2017 05:27 PM

HP Recommended

Thank you for your feedback,

 

After reinstalling the driver, is it necessary to restart the computer? The reinstallation of the driver itself did not seem to do anything.

 

Regards,

 

Brad

Was this reply helpful? Yes No

‎03-20-2017 05:31 PM

HP Recommended

Hello @bbigio00,

 

 

Thank you for your reply !!

 

Yes, Please restart the notebook and see if that helps !!.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Was this reply helpful? Yes No

‎03-20-2017 05:36 PM

HP Recommended

Unfortunately, there is still no change. It almost seems as if some part of the software is automatically adjusting the volume cap to what it perceives as a "safe" or "comfortable" level. To clarify, the sound is working, I just can't fully control the range of volume. Would you have any other suggestions other than the driver you provided/going into the devide properties?

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‎09-06-2017 08:35 PM

HP Recommended
Try enabling one of the Enhancements in the Headphones properties.
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