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Student
Posts: 1
Member Since: ‎03-17-2017
Message 1 of 3 (142 Views)

G60 533l no audio after windows 10 update

Product Name: G60 533l
Operating System: Microsoft Windows 10 (64-bit)

windows 10 up date today and now audio sound is not working, has anyone else experenced this?

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Regents Professor
Posts: 3,121
Member Since: ‎04-09-2015
Message 2 of 3 (134 Views)

Re: G60 533l no audio after windows 10 update

Hello @rfunsinn,

 

Try installing drivers from the lenovo website : http://support.lenovo.com/us/en/downloads/ds032124

 

Check the article : https://www.drivereasy.com/knowledge/fix-conexant-high-definition-audio-issue-for-windows-10/

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Thank You,

GBL84

I am not an HP Employee 

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Provost
Posts: 83,107
Member Since: ‎07-13-2010
Message 3 of 3 (121 Views)

Re: G60 533l no audio after windows 10 update

Hi, @rfunsinn :

 

If your notebook has 4 GB of memory, I know you are not going to believe this, but for some crazy reason having 4 GB of memory installed on that platform causes the sound not to work.

 

Try this workaround for that if your notebook has 4 GB of memory...

 

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

 

Microsoft suggests running msconfig.exe and heading to the Boot tab. Click the Advanced options button, check the Maximum memory box and set the value to 3072.

 

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