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‎08-21-2016 05:10 PM

HP Recommended

My HP Noteboot is not getting any sound since a few months, I just leaved the notebook there but now I want to fix it, I cant even change the volume it just appears the volume icon like muted and when I click it, it says "DIdnt find any audio device or somethin" and it starts to try fix it but it doenst fix it. Any help plz and sorry for my bad english

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2016 07:05 PM

HP Recommended

Do you speak spanish? because I do and I could help you.

 

We need you notebook MODEL. You tried to install the drivers from the support page? if not please do.

View solution in original post

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5 REPLIES 5

‎08-21-2016 07:05 PM

HP Recommended

Do you speak spanish? because I do and I could help you.

 

We need you notebook MODEL. You tried to install the drivers from the support page? if not please do.

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‎08-21-2016 07:14 PM

HP Recommended

Si, tienes skype? he marcado tu reply como solucion sin querer, necesito ayuda x)

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‎08-22-2016 11:46 AM

HP Recommended

Sorry, no uso Skype. Te decía que necesito el modelo de tú computadora para ayudarte. También el sistema operativo.

Ya descargaste los drivers de la página de soporte de hp? Si no entonces busca hp soporte controladores y lee la instrucciones de como encontrar tú modelo. Te ofrecerá una lista de controladores, encuentra el de audio/sonido y descargarlo.

 

Otra posible solución es click derecho en el icono de bocina en la barra de tareas y seleccionar 'solucionar problemas de audio'.

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‎08-23-2016 04:40 AM

HP Recommended

Gracias por responder, igualmente ya lo solucioné ^^ Simplemente actualicé la BIOS y ya por arte de magia funcionó.. Creo que habia una descompatibilidad con Windows 10 y el sonido 😕

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‎08-23-2016 08:11 AM

HP Recommended

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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