04-21-2017 11:31 AM
I just got my laptop on Wednesday, (yay,) but when I tried going on Youtube I noticed the sound is very muffled. I compared it to my old laptop and the sound was much better on the old one. Heck, the sound on my phone is better. The same thing happened when I switched to Windows 10 on my old laptop so I went to Microsoft support chat. They only told me to do the usual stuff I had already found in other searches. The sound is still muffled and very annoying to listen to because it's like something is covering my speakers. Can anyone help?
04-21-2017 05:21 PM
I just tried reloading Windows 10 and it didn't help either. I'm ready to cry because I've been trying for 2 days and it's still bad. It should not be a downgrade from a 4 year old computer. Everyone is telling me that Windows 10 causes the issue but I just can't figure out how to fix it.