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Honor Student
Posts: 2
Member Since: ‎08-16-2012
Message 1 of 4 (217 Views)

My built in webcam and mic have stopped working,

I have a HP Pavilion dv6-6153ea, OS Windows 7

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Posts: 40,019
Member Since: ‎01-07-2009
Message 2 of 4 (212 Views)

Re: My built in webcam and mic have stopped working,

[ Edited ]

 

Enter the device manager and verify that the webcam is present and has a driver installed.

 

1) Test your webcam by using the YouCam software that was delivered with your notebook. (you should also be able to test it with MSN or Skype setup). You may have to uninstall it and then reinstall the software. 

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Honor Student
Posts: 2
Member Since: ‎08-16-2012
Message 3 of 4 (207 Views)

Re: My built in webcam and mic have stopped working,

Thank you for your reply, I have tried this without succes.

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Posts: 40,019
Member Since: ‎01-07-2009
Message 4 of 4 (195 Views)

Re: My built in webcam and mic have stopped working,

Please be very specific in your statements and answers while we troubleshoot this. If you read my last post again, you will understand why I  ask that. It does prevent me from having to ask something twice. That helps you.

 

 

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If I have helped you to resolve your issue or answered your question, please click the Options link in the post that helped you and then click on the "Mark as Accepted Solution " button
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