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‎03-23-2017 03:43 AM

HP Recommended
Product: ProBook 6560b
Operating System: Microsoft Windows 7 (64-bit)

No sound at all on this 6560b, either through the speakers or the headphone jacks - and all the drivers/settings appear set up properly. Tried all kinds of reinstalls but no joy. Could anyone help me please? Running Win 7 Home Premium 64 bit by the way.

1 person had the same question
2 REPLIES 2

‎03-23-2017 03:51 AM

HP Recommended

Hi @MrYork,

 

 

Please go through the below given link for Resolving No Sound or Audio Problems:

 

http://support.hp.com/in-en/document/c00833257

 

If the issue persists, then it might be a Hardware issue. Please contact Hp technical support.

 

HP Worldwide Contact:

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

 

#HPExpertDay

 

I hope that answers your question. 🙂

 

I am an HP employee, the opinions expressed here are my personal opinions, not of HP.

 

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

 

***Click on "Thumbs up" button to the left side of my post to acknowledge the post ***

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‎03-23-2017 04:50 AM

HP Recommended

The Microsoft Fixit is no longer there and can't be found - anyway, isn't that for Vista? Tried all the rest of the above. No luck.

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