12-29-2013 10:26 AM
Hey, so the audio on my laptop is completely down. The video is fine, there just isn't any sound. The laptop is only about a year old.
I have checked the volume controls, everything is turned on and as it should be except for the forementioned problem. Troubleshooting hasn't given me any results, and the laptop is telling me there are no problems with the speakers.
Really stuck here, any help or guidance would be appreciated.
01-09-2014 02:28 PM - last edited on 04-20-2016 11:28 AM by OscarFuentes
Welcome to the HP Forums! So no sound from the speakers but what if you plug in a headset do you hear anything then? What operating system are you running? What is your product number?
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