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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-11-2013 07:53 AM - last edited on ‎02-24-2017 10:40 AM by HP Administrator

HP Recommended

Hi dodop,

 

Can you please give me a bit more information so we can begin troubleshooting.  What is the exact model number of your product?  Click here to find out.  Also which Operating system are you currently running? Find out here .  Are there specific error messages you are receiving? Hope to hear from you soon.

 

Thanks,

 

 

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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‎03-01-2014 01:58 PM

HP Recommended

Hi, i've just done everything you have instructed and the status is 'this device is working properly'. Not sure what my sound card is called but this came up 'AMD high definition audio device' and 'IDT high definition audio CODEC'

The sound still isn't working, what should i do next?

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‎10-29-2014 03:07 PM

HP Recommended

Follow these steps:

 

Control Panel

System and Security

Find and Fix Problems

Hardware and Sound

Troubleshoot Audio Playback

 

This will search your computer and give you a solution.

 

Hope this helps!

Jena

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‎12-12-2014 03:15 PM

HP Recommended

hey 

i instaled stereo-mix ans then my speakers does not work anymore. so whats the problem ?

 

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‎01-10-2015 11:02 PM

HP Recommended

set default option is not working 

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‎06-18-2015 11:31 PM

HP Recommended

My laptop is an acer Aspire V5 will you still be able to help me?

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‎06-28-2015 09:42 AM

HP Recommended

I have a HP 2000 that was uploaded with windows 8.1 and now no sound?

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‎07-01-2015 12:08 PM - last edited on ‎03-15-2017 12:29 PM by HP Administrator

HP Recommended

Hi @marc52,

 

Welcome to the HP Forums!Smiley Happy



It is an awesome  place to find answers and suggestions!


For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide.

Learn How to Post and More

 

 

HP 2000 notebook is the series.  What is your exact model?

How Do I Find My Model Number or Product Number?

 

 

I grasp that you have Windows 8 installed on your HP 2000 notebook but you have no sound.

 

 

Here is a link to HP Notebook PCs - No Sound from Speakers (Windows 😎 that will assist you with this difficulty.

 

 

To say thanks for replying please click the thumbs up icon below.

 

If this provided a solution please let other posters know by choosing solution provided.

 

 

Good Luck!

 

Sparkles1

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‎02-29-2016 07:20 AM

HP Recommended

I wnet thru the steps to restore sound, but I do not get a speaker rather I get remote speaker, and do not have get a dark font apply button.  Is there another avenue to go down to retore sound to my lap top?  I have speaker slides all the way up, and I am sure nothing is muted that I can see anyway.

 

Any help willbe most appreciated.

 

Thanks

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‎03-09-2016 01:33 PM

HP Recommended

Thanks, Zac!  Good advice...!

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