01-15-2012 03:59 PM
If you're using HP MediaSmart DVD to play the Blu ray disc, try the following.
HP now provides a version of Cyberlinks PowerDVD 10 which seems to be a better solution. Download the installer for this on the link below and save it to your Desktop.
When the download has completed, open windows Control Panel, open Programs and Features, right click the entry for HP MediaSmart DVD and select Uninstall - when this process has completed, restart the notebook.
When windows has reloaded, double-click the installer for PowerDVD 10 to start the installation. When this has completed, see if your Blu ray disc now plays OK.
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Microsoft MVP - Windows Insider