01-10-2014 07:25 AM
i have the problem in creating recovery media disc i have created 2 CD,s and after that when i started creating 3rd one it stop working it shows the error that hp recovery media creation is stop working i have tried a lot again and again but it is not responding and i also tried by shutting my compter off and on but it is showing that error only what can i do please suggest me someting as fast as u can
I understand you are having an issue with creating a recovery media disc.
I would be happy to assist if needed. Please let me know what is your model number and your current operating system? Here is a link that will help you find that out.
Is your computer working normally right now?
Please let me know.
I work on behalf of HP