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HP Recommended

Because of a problem with my computer i had to restore windows 10, after i restore windows most off the dirvers were reinstalled only my sound dirver is not working correct anymore. true HDMI it works but the onboard speakers and extern true jackpulg 3.5 not.

 

can i get the driver sow i can install it manualy, automatic won't work because he cant find a driver.

 

 

as you can see below in the screenshot, HDMI will work the rest is not installed.

 

playback.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this W10 IDT audio driver works for you.  Install and restart the PC.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

See if this W10 IDT audio driver works for you.  Install and restart the PC.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

HP Recommended

Thanks  for the fast reply and solution, after installing everything worked normaly.

HP Recommended

You're very welcome.

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