weak sound in laptop

[edziuk]

hello I updated the system in a laptop to windows 10 and I have a weak sound after upgrading updated the driver sound card but it did not help I can not find driver

to my laptop at Microsoft wrote to install the drivers from the hardware manufacturer but can not find please help me fix it or find drivers my laptop is hp pavilion g6 2335sw 

[Paul_Tikkanen]

Hi:

See if this audio driver works better than the one W10 installed on its own.  Install and restart the PC.

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that arerunning a supported operating system.

File name: sp63555.exe

[edziuk]

did not help all sliders I set to maximum . Twice already I returned to windows 8 and it was good the problem lies in windows 10 but I dont have idea what i can do what you think?

[edziuk]

[Paul_Tikkanen · Accepted solution]

Sorry that driver didn't work.

There is no W10 audio driver for your model.

Did you try the W8.1 driver listed on the support page for your notebook?  Install and restart the PC.

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

File name: sp59620.exe

If you have already tried that, unfortunately,  I don't have any other suggestions for you to try.

[edziuk]

ok this driver its work thanks for you help Greetings from Poland  I close post have a nice day

Spoiler

[Paul_Tikkanen]

You're very welcome.

Glad that driver resolved the problem.

Greetings from the USA.

You have a nice day too!